Forums/Pioneer Gear/DDJ Controllers
Cannot load driver for DDJ-ERGO (windows7 64bit)
MTL
posted this on Feb 22 02:10
Hi guys,
I'm new to these forums but have been with pioneer gear for a long time.
I have just purchased a DDJ-ERGO and am having a nightmare installing in on a Windows 7 64Bit laptop via the USB connection.
After lots of troubleshooting and trying everything on all the other forums I finally worked out that the Driver version1.1 (the only version I can find anywhere on the internet) is installing but the driver is not being applied to the device in windows. I have tried everything but the device keeps having a windows USB Audio driver applied to it. This of course is a WDM driver and therefore will not work with any of the software. Virtaul DJ LE / Serato. I therefore tried everything possible to load the pioneer driver (ASIO) but it would not take. When running the installer it only extracts some config files and program files and a DDJ_ASIO.DLL file. Nothing that i can use to apply to the device in windows. I even tried evey application under the sun to try pull the exe installed file apart to try and find an INF file.
I was wondering if anyone can help me find the actual driver files (inf) for windows so that I can go to the driver tab in the device properties and force it to use the correct files instead of the Windows USB Audio WDM driver files.
Any help in this matter would be much appreciated. Also I have tried installing ASIO4ALL but it cannot communicate with the DDJ-ERGO. Everything can see the DDJ-ERGO connected just not communicate.
Thanks
M
Comments
Welcome to the forums MTL. :)
I hope this helps, but not exactly sure if this is what you were referring to:
HERE is a link to the DDJ controllers where you can proceed to their drivers and firmware files.
And just in case, HERE is a link to the setup video Pulse made for the DDJ-ERGO on Windows.
If you're looking for the info files for Windows that you mention you might be missing, I think you may have to use your install disk again, or try finding it somewhere else on the web. In my personal opinion, I think you should try re-downloading and installing the software drivers from the provided link, and also ASIO4ALL. If that doesn't work, could you try installing and running it on another computer perhaps?
Thanks for the links but I have already tried the 1.1 version drivers. I have been to all the differente pioneer websites, AU, Japan, Europe etc and they all have the same 1.1 installer driver file. I think this is just a 32bit driver. Does anyone have this device working on a 64bit windows 7 SP1 system? If so when you go to device manager in windows and look at the DDJ ergo and go to properties. Which driver file and version is being used? Maybe someone can send me a copy of the correct files.
Thanks again.
have you tried an other USB PORT ?
Did you use a USB HUB?
The DDJ needs a lot of USB POWER, make sure you are useing as less as possible.
And of course the DDJ Drivers works fine here on Windows 7x64 SP1 :)
greetings
@MTL > As noted, the drivers work in W7-64. If you're trying to use WDM drivers for it, that won't work; the audio interface is ASIO. Let us know how you make out.
hey guys,
These are the driver details when checking the properties in windows. I am not using a USB HUB and the specs from ASUS say all 4 ports are USB2 which i assume would be powered. I have tried different usb ports and still no luck. I may think about buying a powered usb hub.