Forums/Pioneer Gear/CDJ-2000

E-8302: PLAYER ERROR (C611)

Kelly Cantwell
posted this on May 31, 2012 03:47

I just got off the phone with tech support and told me to check with Pulse as he would have all the answers. 

Setup:

1x DJM-2000 - running firmware v2.01

2x CDJ-2000- Running firmware v4.10

1x MacBook Air - Running Lion

1x @TB GSAFE eternal hdd connected via usb

Everything is connected via ethernet cable from the mixer

I have roughly 33000 files

 

Troubleshooting.

1) USB directly into CDJ plays fine across both decks

2) I can play tracks via Link Mon on the mixer from rekordbox

3) I see rekordbox on the decks and drop songs to them, or select songs direct from the decks, but they error our after roughly 10 -15 seconds.

4) I have tried moving my database of music to another folder and then using the relocate tool, but it would not let me select all my music even when I tried pulse's idea with "search for missing files" and then using the pop up menu. 

Thanks in advance for your help!

 

Comments

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Pulse
Pioneer DJ

LOL - I love when support sends people to me for help!  ;)

Have you got your airport and firewalls disabled?

May 31, 2012 09:14
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Kelly Cantwell

I have both disabled. 

May 31, 2012 15:07
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Kelly Cantwell

Is this something with the database?  

What is a quick way to assess?

What is the easiest way to do the relocate missing files?

 

 I really need to get this figured out as I have a gig this weekend that I need to start prepping for. 

June 03, 2012 13:52
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Pulse
Pioneer DJ

I'm going to send you an email to try and get a bit more info.

June 03, 2012 16:13
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Chris Clarke
I am having a similar problem, I have cdj2000's and djm2000. I can play for about 40 minutes absolutely fine, no issues but then all of a sudden one deck or the other comes up with E-8302 player error (c611) is this a problem with rekordbox or my firmware on the deck itself?
August 29, 2012 00:35
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Keith Jackson

I am having the same issue I have two CDJ 2000's running the 4.10 firmware and a DJM 800 so I think it is the usb thumb drive because that is the one thing we all have the same and the 2000's running 4.10

October 24, 2012 16:28
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Gavin
Pioneer DJ

@Chris and @Keith > What USB sticks are you using? Have you identified these issues happening with any tracks in particular?

October 24, 2012 23:20
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Rhys Thomas

I am trying to link my CDJ2000's and DJM900 to rekordbox on my PC and I am getting this error too :( 

November 01, 2012 08:35
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Sonare
November 01, 2012 09:29
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Pulse
Pioneer DJ

@Rhys Thomas > Please post to a new thread with the information contained in this thread (read it first to see if anything there solves your problem).

November 01, 2012 10:00
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Rhys Thomas

ok thanks, will do :) 

November 01, 2012 11:01
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Rhys Thomas

Before I do that, It couldn't be that my files are on an eternal hard drive that is formatted to NTFS could it? 

November 01, 2012 11:09
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Rhys Thomas

Scrap that, I'm not sure what I've done but it seems to be working.... fingers crossed, update you if anything changes! thanks guys! :) 

November 01, 2012 11:15
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kirk handy

so this is what i have found your usb drive when it is updated  gets a couple of hidden folders made by record box if the files do not match up to the contents of the usb drive the cdj wont read the file and you get the error so ether go in and show hidden files and delete them before updating your usb from record box or just format wipe your usb

it seems to work so far

kirk

November 02, 2012 17:49
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Gavin
Pioneer DJ

@Rhys > Thanks for letting us know.

Your external harddrive won't work if you connect direct to the CDJ as the CDJ cannot read from an NTFS formatted partition.

November 09, 2012 06:15