Forums/Software/Traktor

[SOLVED] DDJ Ergo K not working well with Traktor Pro 2. Why?

Jaeekido
posted this on September 10, 2012 15:47

I've recently just bought DDJ Ergo K and I've upgraded it from Traktor LE 2 to Traktor Pro 2. But after I activate my Traktor Pro 2 and I start it, I can't seems to be using the Hot Cues buttons on the DDJ Ergo K, same goes to the Sampler Buttons. There are still other dials and buttons that is not working well. I've tried researching online and totally get no answers, I've also tried to update the firmware of the DDJ Ergo K which is 1.20 and also I am holding the latest version of Traktor Pro 2 which is the v2.5.1. According the the Setup Wizard, I've also out DDJ Ergo LE and everything in the settings was set correctly as I followed the manual, can you all please tell me what is wrong? If not I really feels that I spent a bomb on the Ergo and totally have wasted it. I've tried with Serato DJ Intro and everything works fine. 

 

Comments

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Gavin
Pioneer DJ

@Jaeekido > Did you follow the instructions here: http://pioneerdj.com/support/files/img/DRH1128-B-EN.pdf

If not, I want you to insure you have all the firmware and drivers up to date which you can download from here: http://pioneerdj.com/support/product.php?lang=en&p=DDJ-ERGO-K&a...

In all honesty, it only sounds like a simple mapping issue.

September 12, 2012 08:35
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Agent-Kol

I have the exact same problem with DDJ Ergo K and Traktor 2.5.1

September 12, 2012 10:21
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Agent-Kol

Followed all the steps correctly but no improvement

September 12, 2012 10:28
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Gavin
Pioneer DJ

@Agent-Kol > Are all your drivers etc up to date? Have you tried manually mapping the player to the software?

September 12, 2012 22:45
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Agent-Kol

I have Firmware V 1.2 and downloaded all the drivers from NI for Traktor. Using my new Macbook Pro.

How do I manually map the player to the software ?

September 13, 2012 03:10
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Agent-Kol

I just had to download the setting file from the ergo v so working perfectly now

September 13, 2012 05:01
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Gavin
Pioneer DJ

@Agent Kol > Great! Thanks for letting us know.

September 14, 2012 06:54
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Agent-Kol

For future refence maybe just also put a download for the Traktor setting file tsi in the DDJ ERGO K download folder on the pioneer website also and include in the manual. Cheers

September 14, 2012 07:05
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Mohamed

I just got the Pioneer DDJ ERGO-K Limited Edition, however, V-DJ is not working at all. Not even Serato Inro. It says 'hardware disconnected'. It's only working on Traktor, however, I have the same problem with the Samplers and Hot Cues, I can't use them. What can I do? How can I use it with V-DJ? I just bought the latest VDJ online and I updated my firmware to the latest, and still not working.. What can I do??? I'm using Mac?

October 01, 2012 14:55
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Pulse
Pioneer DJ

@Mohamed > Have you verified with the firmware update tool that you are running v1.20?

October 11, 2012 18:18
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giannis

εχω ενα dell i5 64 bit  συνδεω το ergo k limited edition και δεν το βλεπει. help

October 18, 2012 11:10
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Gavin
Pioneer DJ

@Giannis > Please give us some more information. Tell us about your setup - computer specs, OS version, firmware version on the controller, drivers installed etc etc - and also what problem you are having! 

October 18, 2012 11:24
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giannis

Εγκατέστησα τους drivers tou cd to filmware είναι η τελευταία έκδοση το Εγκατέστησα στο ergo παρόλα αυτά δεν το βλέπει καθολου

Έχω τα windows 7 home που είναι 64bit και το προγραμμα traktor pro

Το ergo παίζει στα windows 7 home 64bit??

October 18, 2012 11:35
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Gavin
Pioneer DJ

@Giannis > Ok, maybe something is getting lost in translation here but what problems are you actually having?

There shouldn't be any problem running Windows 7 64-bit.

October 18, 2012 23:13
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giannis
Συνδέω το ergo k στο laptop και δεν το βλέπει καθόλου ούτε ήχο ούτε mapping
October 18, 2012 23:26
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Gavin
Pioneer DJ

@giannis > Does the controller actually light up when you connect it with the power cable and the USB cable? If it doesn't power up, have you tried swapping the cables? Has it ever worked for you? When did you buy the unit?

Have you updated all firmware and drivers? http://pioneerdj.com/support/product.php?lang=en&p=DDJ-ERGO-K&a...

Once connected, do you then open up Traktor and run the setup wizard? The MIDI mapping file for Traktor is available at the above link.

October 18, 2012 23:47
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kxperiment

hi

i had the same problems 

so i have installed the traktor pro v2.1.1 version and all the buttons and scratchs works

but for me sometimes (and it's an other problem said in an other topic) : it freeze, i mean the music continue but the ddj don't respond and don't command the software, it only work (sometimes) with the mouse..

October 19, 2012 10:47
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Gavin
Pioneer DJ

@kxperiment > What are your computer specs?

October 21, 2012 08:17
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kxperiment

my config is:

-traktor pro v2.1.1

-portable notebook pc : hp compaq presario CQ60 115ef

2GHZ dual processor ("intel pentium dual cpu T3200 2GHz")

4Gb of RAM

OS: windows vista basic family edition (i don't know how to say it in english maybe it's "home edition") Service Pack2 (32bits)

October 28, 2012 11:22
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giannis

εχω τρακτορ 2.5.1 ergo k le kai δε δουλευουν τα hot cue k ta samples.. helppp

October 29, 2012 04:11
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Žiga Gostinčar

Hello!

So, I've bought new DDJ-Ergo-K and I have put everything to work on the Traktor Scratch Pro and it works perfectly fine, there is just one slight problem. When I try to pitch the track up, the pitch fader doesn't respond. It's like dead, I have to first pitch down over the 0 point and back up so it works. Even the ctrl light in the traktor program (left of the hour) isn't blinking, until I cross the zero point, so I guess it is some kind of a driver problem?

I have upgraded firmware to 1.20 and the software driver to 1.1, so I would be very grateful if you could help me with that issue.

Thank you

Žiga

November 30, 2012 21:19
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kxperiment

it work only on :  traktor pro v2.1.1 

(with last driver and firmware for ddj ergo: that goes without saying)

December 01, 2012 02:02
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Žiga Gostinčar

It works perfectly, just that small issue is what is bothering me. Could be a small bug in drivers.

December 01, 2012 02:18
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Gavin
Pioneer DJ

@Ziga > What version of Traktor are you using and have you tried using the MIDI mapping file available here: http://pioneerdj.com/support/product.php?c=1089&lang=en&p=D...

December 05, 2012 07:43
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Žiga Gostinčar

I am using Traktor Sctratch Pro 2.6, and the midi file I cannot find on the link above

December 05, 2012 23:36
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Gavin
Pioneer DJ

Here's the link for 2.5.0 - it may need some tweaks for 2.6 however: http://pioneerdj.com/support/product.php?c=1177&lang=en&p=D...

December 06, 2012 01:51
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Žiga Gostinčar

No, we didn't came to an understanding :) On the link you gave me I can find three links, one to the NI page and two .pdf files, I can't find the mapping file on that link.

December 07, 2012 18:24
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Schallkraft

I got the same problem like Ziga! When i mix up some tracks using the sync function then stopping one track and put off the sync buttons the pitch fader doesn`t respond! I have to go down with the pitch fader und the zero point and then up again to get a use from it again, its like dead before i do this! It´s a really bad problem for such an expensive toy! Pioneer help me out please it´s like hell if it happens in the club while making music for the masses! :-(

December 16, 2012 12:40
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Maximilian Klee

hi guys, i have a big problem.. i bought the pioneer ddj ergo k yesterday and it doesnt run til now.

i installed the traktor le 2 software and the pioneer drivers like in the description.
also made all the updates of the pioneer page and the ni service center.

Pioner DDJ Asio is my audio device, the track runs but only very, very, very slow like one second of the song in 10 seconds. and there is comming no sound.
Output master: master 1+2
Output monitor: phones 3+4   (like in description)

if i turn my soundcard Realtek HD audio as audio device i get a sound trough my boxes, but not trough the headphones.
also tried to start it with asio 4 all as audio device. (the song didn´t almost start!)

Please give me some help! sitting for 5 hours now..
greetz

Max

December 21, 2012 02:11
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Ашот Григорьянц

Hi! Please help me!!!My Pioneer DDJ ERGO K not working hot cues button on TRACKTOR  2.5.0.

December 25, 2012 09:44
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Demi P

I have the same problem. The Gain and Pitch are not working after loading a new track. My workarround is back to zero point with gain en pitch and then move the gain / pitch to the correct level..

please pioneer fix this problem.

January 02, 2013 01:46
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DjEfe DirtyPapa

hi ...first of all sorry for my bad english but i'm bringing news for the sample / and the hot cue buttons....if you want them work you have to plug your ergo-k to your computer and switch it on before you click on traktor... you first switch on the ergo-k and then you launch traktor... it worked for me...maybe give a try

January 06, 2013 21:25
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Amelia

I also have the same problem with my Ergo-K & Traktor Pro 2. I got my Ergo a few weeks ago and was using the Traktor LE 2 software that the controller came with, not knowing that only half of my controller would work with this software i then had to buy Traktor Pro 2 which cost me an extra £67 on top of the £429 for the controller and i had know choice but to do this in order to actually get full use out of my product!

Everytime i launch Traktor Pro 2 with my Ergo and load a track to either A or B it takes its time to load & when it finally has done it tends to lag during the song, sometimes even stopping completely. Also when i press the play/pause button it sometimes doesnt register straight away.

I'd highly appreciate it if you could help me with this problem, as i don't want to feel that ive wasted a lot of money on the controller & then an extra £67 to actually get full use out of it. Ps when i used my controller on Traktor LE 2 it worked perfectly with no problems.

Thanks

January 07, 2013 07:05
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Бт Батамар

Hey Gavin when im starting setup wizard, there is no ddj ergo. What i doo??

January 08, 2013 02:31
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Alan Coleman

hi all I just got ddj ergo I have traktor 1.2.4 can u get mapping files for this ?

March 21, 2013 19:05
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Rufat Asadullayev
Dear All,

I've bought Pioneer Ergo LE, but i've some problems with TRAKTOR, who can help me plz? the same problem
March 22, 2013 03:41
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Pulse
Pioneer DJ

@Alan > No, the DDJ-ERGO is not compatible with versions lower than 2.x

@Rufat > Please start a new topic and let us know what the problem is in detail.

March 22, 2013 07:58
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