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    Pioneer ProDJ Forums    Forums  Hop To Forum Categories  Pioneer Related  Hop To Forums  DJS and Controllers    CDJ 400s not playing tunes in Serato on Macbook Pro
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Pioneer Newbie
Location: London
Registered: 08 October 2008
Posts: 3
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Need advice on config. I have a Macbook Pro running Serato 1.8.2, my Serato interface is connected via USB and the firmware is updated on the CDJ400s to 1.3.

The virtual deck browser is up, I can drag and drop tunes in each, the tunes load into the 400s with titles in the scroll window etc but they don't play.

What am I doing wrong / not doing please? Do I need to assign all the button on the players to the software by midi? It's the only thing I can think of!

Help! Thanks
Sanity cleansed daily.
Picture of Pulse
Location: Vancouver, Canada
Registered: 24 October 2006
Posts: 22813
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Nope, just be sure they're in PC MODE and connected BEFORE you open Serato. When you do, it will ask "DECK: LEFT?" or "DECK: RIGHT?" on each player. Assign them and they should work without issue.


Pioneer National Trainer // Product Specialist
Pioneer Newbie
Location: London
Registered: 08 October 2008
Posts: 3
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That's great thanks. Got them to drive the tunes in Serato now and the led is turning on the 400s HOWEVER there is no audio heard.

The radio studio I am working from has 2 x CDJ400s set up using the digital output to desk. I have no problem playing MP3s from USB key but they are not audible when playing in Serato. Surely I don't have to use the 400s or Serato control box line outputs??

Any clues to this one?? Getting closer!!

Thanks for any help.
Pioneer Newbie
Location: London
Registered: 08 October 2008
Posts: 3
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OK I see from another forum that Serato can't use the soundcard on the CDJ400s like Traktor etc. That's a real shame.

Are there any plans afoot to make this happen?
Sanity cleansed daily.
Picture of Pulse
Location: Vancouver, Canada
Registered: 24 October 2006
Posts: 22813
Posted   Hide PostReply With QuoteEdit or Delete MessageReport This Post  
Because Serato uses their hardware as a "dongle" to control the ownership of the software (because it's available online for free), you still need to use the ScratchAmp box.

The way I use it is:

DJM400 digital out > DJM800 digital in
Serato out > DJM800 analog in

This is for each deck, left and right, which thus occupies 4 channels. The nice thing is you don't need to connect inputs to the ScratchAmp nor do you need the "through" connections.


Pioneer National Trainer // Product Specialist
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    Pioneer ProDJ Forums    Forums  Hop To Forum Categories  Pioneer Related  Hop To Forums  DJS and Controllers    CDJ 400s not playing tunes in Serato on Macbook Pro