Hey guys,

I downloaded the trial version of DJS,
Installed it succesfull, restarted my pc,
but when I try to start the program,
there appears a window:

The PrestetGenre was not able to be acquired.

[ok]

the programm closed when I clicked the ok button

I googled a bit, but I can't find
pages in languages that I know

Does somebody know what I have to do now????


srry for bad english

Hrm... It sounds to me like it had a problem with its database and associating the genres.

I would first suggest you try uninstalling it, once it's uninstalled, delete the Pioneer folder located at the following location:

c:\documents and settings\**yourusername**\Application Data\

Restart your computer and try reinstalling DJS.

You're not running Vista are you?

no i'm not,

I will try that later today,

tnx for the help, I hope it works,

This message has been edited. Last edited by: Macro,

i tried it, but it doesn't work

I see you're in a non-english version of XP, what language are you using?

I know it should work as I've seen it work on English and Japanese versions and I know the installer has a few other languages as well. Just a hunch tho.

i'm dutch, but i've got a german pc,
also german windows xp

does that make sense???
There are much programms who are in other languages running on my pc

I'm going to email the engineers and see if they can take a look because it's beyond me.

I'll let you know what they say.

ok tnx a lot ^^

got any messages yet???

Haven't heard yet, sorry! Still waiting.

ok

Japan emailed back ... they asked if your computer has more than 256MB of RAM.

If so, you need to try uninstalling the software (via the installer) and using the "uninstall DB" feature.

Then you can reinstall the whole package and it should work.

computer is almost a year old, 1024mbRAM

"Uninstall DB" feature?????

they mean deleting aplication data folder????

No - when you run the installation file again, you are presented with 3 options - uninstall application, uninstall database, full uninstall.

ok, i used the last one everytime i uninstalled it

I want to start DJing on a laptop. If I use the DJS software will I need to do anything else to ensure I have good sound coming out the speakers?

Hi, I have the same problem as mentioned above. I cannot run trial version to test this software.

I'll be very happy if this will solved.