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Sorry to hear about these issues. Could I please direct you to file a support inquiry here? Our rekordbox team will be happy to assist you.
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Rekordbox locks up and stops
I'll be playing a DJ-set and about an hour in rekordbox will lock up on me
and the only way to fix this problem is to shut down the DJM-900NXS2 mixer
and re-start it, so it will continue playback, I have the latest software & firmware
updates on both the CDJ2000NXS2 as well as the DJM900NXS2
the warning comes when I'll hear a little interrupted beepping beep sound
right over the top of the music playing.
then everything locks up, and I mean EVERYTHING
here is what I've done so far:
1.disconnected the RJ-45 form the back of the mixer
2. shut down all internet connections both lan/wried
3. I have installed and reinstalled the latest WIN 10 mixer update driver with no luck
4. connected and re-connected both USB cables (from the CDJ's as well as the mixer with no luck.
5. re-set all of the rekordbox sotfwear to DEFAULT, this still has no effect.
6. shut down anti-virus program & all programs running in the background
7. shut down my laptop and re-booted windows
8. installed and re-installed the latest rekordbox softwear.
9. I had this problem before the big WIN10 update, so i know it's not that
can't figure out what is causing this problem, it's VERY ANNOYING!
but the problem repeats after every hour or 2 in my DJ-sets
I have played 1 to 4 hour DJ-sets before, without any problems such as this one.
anyone know what this could be?
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Rekordbox and my DJM900nxs2 still stalls out the only way to fix this problem is to re-boot the mixer. I updated all of the OEM driver for my notebook, killed all programs & processes running in the background. I've replaced the USB-cord that go's to the notebook & mixer, still no real change, it has to be some type of program that is trying to connect or run?
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Mixer still locks up in rekordbox performance mode, I reinstall everything, all OEM drivers as well as Pioneer, don't know what causing this problem, (maybe Win 10 Issue)
I using the new beta version of rekordbox still no change :-(
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I think it’s a windows 10 problem, if I switch to export mode and use the usb drives while I re-boot my laptop
every hour, I don’t get that problem as much, on a windows PC you have to shut down & re-boot to re-claim the resources.
I've move some usb connections around I have 4 usb slots im my HP notebook, so far no issues
I have also changed out the main usb connection that go's to the 900NXS2
mixer, it seems to be coming from the mixer, just now I unplugged it from the mixer
while this was happening, and I can resume playing by plugging it back in to the mixer,I thought it may be the buffering or some sort of clipping, so I changed everything back to default, still no change at all..... when the beep happens
everything stalls, it doesn't continue after the stall, just to clears some of the questions tech support was asking me....
it's coming form the mixer, maybe it needs a updated firmware update i have the latest one 2.01.. so this has something to do w/ the mixer's connection, seem odd but, that is all I can come up with ;-(
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As Mark asked above, please file an inquiry ticket and our rekordbox team will assist you in resolving this issue.
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