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some midi buttons suddenly stop working

when using  DDJ-FLX4 with rekordbox 6.7.2 on pc windows 10 latest build, there are some bottoms that stop working. its not the flx4 becasuse i did a midiOX test  and all button/decoders/sliders, are working fine.

after trying tor reach support via email about this, no reply after 2 times  try was send back to today so that  sucks bigtime... 

also on internet nothing to find, so i started to kook it me self

first i reinstalled rekordbox to see if problem would be solved by deleting all older  places where rekb is installed, for instance ...roaming.... than i restarted pc, new install of rekortbox. 

and yes. now it works again  untill i hooked up a seconde devicae 

" the behinger X touch one ", with is a midi controller for Ableton live and is nothing more than a midi controller,

i added som buttons like slip on / off quantisze on/off ...ect... 

now when i hit buttons beatffx auot/tab, the corresponding buttons on  rekordbox are not responding , also button to choose other effects also not responding suddenly .. 

after reinstalling rekortbox i made a copy of the folder "poineer" in appdata/roaming and copied this before i change anything.

after again connected the flx4 and the X touch one. buttons fail to work again, so i replaced the just corrupted midi file whit the fresh copied one after reinstall,  and gues what.. all is good again.. ..so its a file that gest corrupted when adding other controller, at least that is what i experience.

now need to narrow this down to  the file were midi is stored and that file is called "FxUnitSettings" and i made it read only so now it does not get changed because i do not change  any settings that had to do whit my flx4

i just installed latest  rekordbox 6.7.3 and gonna play whit that .. hoop knobs stay alive here.

john Sturkenboom

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Hi John, 

Do you know your support ticket number(s), so I can look into this for you?

If not, then please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.

Gabriel 0 Stimmen
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