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DJM-T1 Crossfader Problem

So I recently bought the Pioneer DJM-T1 roughly 2 months ago. While mixing last night at a show, I went to move my crossfader from the right to the left deck. As I moved it I felt something of a snap within the crossfader itself. When I moved the crossfader all the way to the left, at the very end it completely cut out all sound. I got sound back by bumping it a little back towards the middle. I was like well this is a problem but I can work through it. Next I go to mix from the left deck back over to the right and find that even at the furthest right point I am still getting feed from the left deck. I had to just cut on to one of my pre-recorded sets to finish the night. Has anyone else had this issue? Aren't these faders supposed to be guaranteed for like 10 million uses? I have emailed Pioneer support but they aren't open on the weekends unfortunately, and the nearest repair center is almost 200 miles away.

Ian Glisson

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good luck getting it fixed in a timely manner i am going through the same problem and they want me to send in my mixer and be without it for 3 weeks. i wish they would just send me a new one.

Jorge Nava 0 Stimmen
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3 weeks?!?! That is crazy for such a repair to take so long while leaving us DJ's without equipment. Does anyone know the expected repair time if taken to a shop? I don't want to drive 4 hours for a repair but not
having a mixer for 3 weeks could be more costly

Ian Glisson 0 Stimmen
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@Ian > The faders are like tires on a new car -- they're the one thing not covered by the warranty unless it's dead-on-arrival as they are "consumables."  The faders are designed to tollerate a certain number of cycles before failure.  Parts are always rated with an "MTBF" (mean-time before failure) but mean-time simply means an average, so if 10 faders were tested, 8 of them hit 10mil cycles, one hits 20mil cycles and one hits 1 cycle, that still averages to 10mil cycles MTBF even though there was a lemon and an oddity which ran double.

Repair time at any shop depends on the diagnosis and availability of any parts required for repair / replacement.  Any repair shop will certainly be quicker at taking a look, but a Pioneer service center will likely have the part and diagnose it more accurately.  And yes, these repairs will take time when you factor in shipping.  If you are in need of a mixer during the time your mixer is out for service, you'll have to borrow or rent one, sorry.

@Jorge > Replacement parts are never just sent to users, regardless of who they are or what they say the damage is.

Pulse 0 Stimmen
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i finally fixed it!!!!! i will put up link shortly to the link

Jorge Nava 0 Stimmen
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<EDIT> As per the Pioneer forum terms-of-service:

If you are having problems with a Pioneer product, you may certainly ask the forum members for advice but please keep in mind that no forum member is authorized to provide you with technical assistance information. Be aware that as this is a Pioneer owned and operated web forum and, as such, Pioneer could be seen as responsible should a forum reader damage their equipment by following the information posted here by another member. Members providing information related to repairing or modifying Pioneer hardware or software will have the post edited or removed, without warning, at the discretion of the moderators.

Sorry!

Jorge Nava 0 Stimmen
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