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VirtualDJ+DDJ ERGO+Mac: effects & samples unresponsive

Running Mac version 10.6.8 with VirtualDJ on my DDJ-ERGO, effects and samples will not work in Virtual DJ. I can view them so I know they are there but when I turn a knob on the controller, nothing happens on the computer screen. Mixing and cues and level knobs work properly but the effects and samples just won't work for me. Tested it out on a Windows computer and they work just fine. tried re-installng VDJ and my configurations are all correct, turned everything on/off and unplugged, firmware is all up to date. Called customer support and he plugged his into his MacBook Pro and said his effects showed up just fine. help?

jacob rhines

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Does your USB cable go directly from your ERGO into your computer, or does it pass through a hub by any chance?

When you have everything hooked up on your Mac, you're able to mix and use the jog wheels, tempo faders, and EQ knobs, bu it's just the samples and effects that don't work correct?

Have you tested to see if the effects or samples work by using your mouse to control them when the ERGO is connected?

It might be good to double check if there is another VDJ update as there was an update available, but it was still listed as the same version from before, so it might be good to try that.

You could also check the mappings for the ERGO in the VDJ preferences and see if there is a mapping for the Samples and Effects to work with the ERGO.

Let me know how these go, and I'll try to help you as best I can without having an ERGO or VDJ. 

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@jacob > What version of VDJ are you running on the Mac?

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