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[SOLVED] Right platter intermittent over sensitivity on DDJ-SX

Ok so intermittently the right platter will suddenly become super sensitive and the slightest touch will make it skip half the track. Sensitivity is set at 12 o'clock

I updated the firmware to latest version

I updated serato dj to latest version

I tried plugging it in different plugs

I tried adjusting the sensitivity - this makes no difference

It still does it.

I am know picking up regular gigs and some higher profile gigs and this is completely unacceptable.

Please help this is a major problem for me. This makes it impossible to mix when it does this and the last thing I need when gigging

 

Serato DJ Version 1.5.2

Hardware Pioneer DDJ‑SX

Mac OS X 10.6.8 Snow Leopard

James Sparshott

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Is there no one out there who can help me?????

Sent back to pioneer, they are saying they can't replicate the fault arrrrrrrrrrr

Someone please help me out here, I have a gig in front of 2400+ people in a weeks time

James Sparshott 0 Stimmen
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@James > One of our engineers commented that this may be down to a hardware defect and advised to send the unit to a service centre for repair. Contact details are in the column on the right > apologies for any inconvenience this may cause.

Gavin 0 Stimmen
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