noone??????
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ddr sr serious problem with no solution
Hello sirs,
I had a conversation with you http://forums.pioneerdj.com/entries/78173438
from 12/7/2014 but my problem hasn't solved yet.
I am a professional dj and i bought a controller from you and from 4/2014 and from 6/2014 i haven't used it because of a problem as they say in main board.
In inter sys the greek vendor of pioneer they say you don't have replacement board and they don't have stock of ddj sr (????!!!!!!) to replace my unit!!!
So in conclusion.. I dj every night and i bought a PROFESSIONAL machine and I can't used it. The machine is paid to make me money to pay my rent!!!! it's not my fault that I don't use a professional paid controller!!!!
please do something!!! it's been 3 moths!! I was too much patient with this situation!!
I'm waiting for a response as soon as you can
Dimitris Fragoulis
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why are you dealing with your vendor? call Pioneer support and have it fixed by them under warranty like Pulse said in the other thread you started
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Brichi my vendor is the importer of pioneer in greece.. and the service is not the vendor but a electric shop in greece.. but the problem is that they say that the main board as a part doesn't exist from pioneer and they don't give me a new device.. so as I say above i bought a ddj sr to dj and earn money to pay my rent and 3 months now i cant use it!!
its not my fault that pioneer dont supply a main board or my vendor doesnt replace the faulty unit..
this situation is not good for pionner and the reputation and i think that the vendor here which is the official importer is doing the best for the bad reputation of official pioneer thats why im writing here!
we are talking for a 500euros controller.. noone would harm if they replaced my device due to the missing main board part and we all be happy and support the good behaviour to me as a customer by pioneer..
so the solution was easy.. fix (they cant) OR replace (they dont want) so for 3 months im loosig money and i cant do my main job and pay my rent
please come in my shoes
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