I purchased a ddj-sx about a month ago and it has been working great. Heck, it even worked yesterday.
Today I plugged it in and got ready to go, but when I tried to play music no sound would come out. The individual channel LEDs all light up indicating sound, but the master LEDs stay dark and no sound comes through my master output 2. I have tried turning on and off the controller so I know the master LEDs are not broken. all volume knobs and faders are maxed. It looks like I have the same problem as this guy (http://forums.pioneerdj.com/entries/22804651--CLOSED-Problem-No-Audio-Output-on-DDJ-SX-with-Dell-Laptop), but no one ever figured what was wrong with his.
That was 10 mins ago. Now I reinstalled the ddj-sx drivers and firmware straight from Pioneer's website and for some unknown reason my laptop can no longer even recognize my ddj-sx. I have restarted my computer and the controller and still nothing. I'm using a custom computer from iBuypower.com running windows 8.
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I have the same problem with my SX do you have any USB devices connected... try unplugging them and connecting the SX see it is detected by serato.. Im in a custom pc built and i had to unplug my usb keyboard and plugg it in an other set of usb good thing i have like 10 USBs..
good luck bro keep us posted..
Try connecting it to another USB port on your computer and let us know if that resolves the issue. You can also check the device manager panel to see if Windows shows it at all.