Hello to all,
I am in a very strange situation with Pioneer DDj-SX2 and the software Serato Dj.
First of all, I have to say that I made so many gigs with my old DDj-SX, a Macbook early 2009 with 4 Gb of ram, Mac OSX 10.6.8 and Serato Dj 1.5.1.
Everything was really perfect, even if the the macbook was very old, no audio drops, crashes or anything else even with very long sets (more than 4 hours continuously).
2 Weeks ago I sold my DDJ-SX to a friend and I bought a DDJ-SX2, I'm using it always with the same Macbook early 2009 updated to Mac OSX 10.7. and Serato Dj 1.7.1.
I have to say that I found a very crazy thing about the Trim controls of this new Pioneer unit.
The point is that the trim controls of all the 4 channels are not decreasing and increasing regurarly.
I mean:
I load a song on a channel, I put the trim control at 12 Hour position and the red led of the bar meter led of the channel is flashing, if I decrease the trim control at 9 Hour position (that is a BIG decrease) the signal remains at the last yellow led with some flashes to the red one.
If I turn down the trim level to 7 hour position(that is only one step before the lower position) the level is only decreasing to the last green led with some flashes to the first yellow led and if I put the trim control to the last lower position the bar led lights turn suddenly off with no lights on the led bar meter.
This happens exactly on all the 4 channels so I cannot think that this could be related to a problem on the knobs circuit.
This crazy thing doesn't happen to the master volume Knob that, instead, is increasing and decreasing regurarly.
So I came to my friend's house to compare my new DDJ-SX2 with the old DDJ-SX that I sold him to try to understand which could be the problem.
He's using a DDJ-SX with a PC laptop, Windows 7 and serato Dj 1.5.1.
So i connected his PC to my DDJ-SX 2 but nothing to do, the same problem.
Instead, my macbook connected to his DDJ-SX was perfectly working, with the linear decrease and increase of trim controls.
N.B. The graphic position of the gain control in serato Dj was, for both laptop, at 12 hours for the channels and for the master.
So I don't know if this can be related to pioneer or Serato, but I cannot think that this can be specially done by Pioneer because it doesn't make sense.
I know that I can send back my unit and pretend a new one but before, I'd want to know if the new one will got the same problem.
The DDJ-SX2 is updated to the latest firmware available on the pioneer site.
Any help will be very appreciated.
Many thanks.
Tony
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The volume curve of Trim knob on SX2 is changed from that of SX because many SX users requested us to do so.
The background of this change is as follows:
The volume level of the output audio was different between playing a track on Serato DJ and playing the same track externally on SX.
Based on the users' request, we changed the volume curve to ensure similar audio output level to external playback audio level.
Hello and thank you for the answer, sincerely I don't understand if we are talking about the same issue.
The point is that the volume does not decrease correctly, if you decrease the trim control, the volume doesn't go down as much as you expect for the amount of decrease, please see the short video that I made and see the bar led that remains up while turning down the trim knob.
I hope this is really not a wanted feature, cause with the serato gain control of the channel at 12 hours position and the trim control at the same position, loading a normal audio file, the bar led goes at the red light (and was the same with DDJ-SX) but with the DDJ-SX2, to stop flashin' the red led, you have to turn down the trim knob near to the minimum position, while in the DDJ-SX you simply could decrease the knob of one mark.
This means, to not work with all the trim levels near to minimum, you'd have to manually decrease the gain of the serato deck you are using and repeat this operation for every single file you are about to play, that's really not so good.
Please, after checked the video, just tell me if you think all is normal cause I'm about to send back my unity for a new one,.
Many thanks.
Tony.
@Tony > Do you possibly have the auto-gain enabled within the software? Because as far as hardware levels are concerned, that seemed to fit what I'm expecting.
Hello.
Auto gain is disabled.
I'm still thinkin that is impossible that pioneer Made this feature. But it happens on All channels, so i cannot think to a technical problem with the knob. It is really frustrating to turn down the trim and not see the volume going down properly. I hope pioneer would fix it on a new firmware release. FOR SURE the trim controls in The DDJ-SX was really BETTER. I'm waiting For other ddj sx2 user that can confirmed that please
So it's simply the curve of the knob you don't like?
How can someone like a knob curve that from 12 hours to 9 hours doesn't turn down the volume?
Sincerely, I've never seen a curve like that, I've worked wit so many Pioneer mixers too, but never happened a things like that and, sorry, I really cannot understand why this thing has been changed from the DDJ-SX, it was perfect.
Think that, now, if I don't want to get the red led light on the bar meter of the channel, I have to work with the trim control at 8 hours, or I have to manually turn down the gain knob of the channel in the serato software FOR EVERY FILE I PLAY. Don't you think it's not a so useful feature?
The fact is that the DDJ-SX was, I think, the best controller I've never worked with and I upgraded thinking to get "the best" with more features.
But someone says, about electronic material "If something is working well, you never have to change it.." and maybe is the truth.
im agree with Tony, same issue on Macbook Pro @ 2.6 ghz , 8 Gb RAM, serato dj 1.7 & 1.7.2, with or without auto-gain, something is wrong with that Trim Volume Curve
Having used the controller, I felt it was more a misrepresentation of the actual audio levels on the meter rather than "nothing changing" in the volume. Listen, don't look, and you'll notice that there is a change in the output.
That said, I'll pass it along to the engineers for investigation and improvement if possible.
May a little bit the audio is changin', but, in a Middle of a live set you only care about not reachin the Red led, and the red led is lightin until You turn the trim control Around 8 hours in a normal audio file. Is a very strange thing, never seen in other pioneer mixers.maybe is possible to come back to the original DDJ-SX curve with a firmware update?
Guys,
is there any update on this issue?
Have to agree that the trim knob should be doing its job and this being fine adjustment to the level output to the mains.
Hi,
I have exactly the same problem!Is there any update or solution??
Thank You!
Glad it's not just me - thought I was going crazy!
Any news on this issue would be massively appreciated.
From the engineers:
The volume curve of Trim knob on SX2 is changed from that of SX because many SX users requested us to do so.
The background of this change is as follows:
The volume level of the output audio was different between playing a track on Serato DJ and playing the same track externally on SX.
Based on the users' request, we changed the volume curve to ensure similar audio output level to external playback audio level.
Just to chime in here!!
This is terrible, 'upgraded' to the SX2, and the levels situation is terrible.
There is absolutely no fluent control over levels whilst working. It seems that the only usable volume zone is up up to 9/10 o'clock??
Pioneer states that 'dj's wanted blah blah blah', but this is simply un workable in the real world. I find that even the slightest touch to the gain/trim and it dips and increases massively!
It says solved but having used the sx (1st gen) for years, I never had any problems with the gain, it was perfect. The sx2 is not.
Is anything happening regarding this??