Have you verified that the firmware has been updated on the SR?
What software are you using it with?
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DDJ-SR : My controller makes a white / crackling noise
Hi,
Since i've bought my DDJ SR one year ago, it makes a white/crackling noise sound...
It didn't bothered me until now, but i tried to stream through the mixlr website and then the white noise kills the sound its unearable ...
Can you help me please ?
Thanks !
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I updated it like 2 months ago to fix the pitch / freezing serato issue (is there a new firmware ?)
I'm using serato DJ, and the white / crackling noise comes even if serato isn't launched, it comes directly when i plug the USB and turn on the controller..
thanks for the answer
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What is the computer you're using it with? Does it happen when the power adapter is disconnected from the computer?
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i'm using a macbook pro 2014 and yes, it happens when the power adapter is disconnected
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Sorry to say you'll likely need to send the SR to Pioneer for servicing. Please see this page for links to technical support for further information and to locate a service centre near you.
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