My CDJ 2000's were working fine until I literally powered down the units, disconnected and then re-connected at a gig.
No changes were made to software, hardware or music changes on hard drive in any respect during power down and literally within a two hour period of disconnecting and re-connecting the units have gone from working fine to not being able to 'Link' via Ethernet cable.
Prior to disconnecting, I was running both CDJ's through a LAN hub which I've now disconnected as I'm eliminating the hub as a potential cause of the problem and solely trying to get one CDJ-2000 to 'Link' by directly taking LAN from player to laptop - no luck. Tried replacing numerous LAN Cables as these could be faulty - no luck. Again, I've disconnected Firewall/Anti-Virus - no luck.
Have been in regular contact by phone for over 1 month now (the CDJ's stopped working on New Years Eve - of all times!!!) with Pioneer PRO DJ Tech Support in UK and they are baffled. They said it could be USB issues/size of hard drive/type of hardrive/PC Manufacturer and as they are not PC engineers they can therefore offer little assistance and have referred me here.
I dont touch Apple/i-tunes and no file/folders have been moved since creating as I have read historic issues with ID Tags and so on. Recordbox appears fine, hasn't crashed as yet and all tracks play fine and in other applications such as Windows Media Player and through SONOS Multi-Room Zone Player so files should not be corrupt.
Basically, I bought these in November 2011 brand new and it appears I have exhausted many avenues but I'm at the stage where unless a solution is found quickly I will be returning these as faulty as they are simply "not working as they should".
Bearing in mind what the Pioneer tech guys in the UK have stated, with such a global product being used in a huge variety of situations, the size, type or even manufacturer of a PC or hardrive should not be an issue? If so, what's the point in develpoing a product that has such limitations? If it does then at least inform us what is compatible and what's not.
Note - I am using Dell laptop, 2.13 ghz Processor, 4GB RAM, Windows 7, external WD hardrive (FAT 32), both Pioneer firmware and software are up-to-date.
Any suggestions on this are most welcome.
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a few questions in the air for ya ....
is your lan port enabled and working?
have you tried a different laptop?
are you sure you have switched off all security softwares for testing?
do the decks link to each other direct with a lan cable?
if i think of any more ill post em.
@Mark Webb > Are you sure you have fully disabled your anti-virus / firewalls? Ensure you are allowing 'ProDJLink System Manager' and 'ProDJLink NFS Server' traffic. (You could have an anti-virus firewall as well as a Windows Firewalls blocking traffic).
Hi guys,
I got this problem sorted - it was down to the LAN setting not enabled but being new to all this I think this must have been the only thing (and most obvious!) I had overlooked.
Anyway, all is now woking beautifully and many, many thanks again for all your help :-)
Best wishes,
Mark