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Help!...E-8709 communication error

Hello....as you can see i got this message  E-8709 communication error.

Idon't use USB or external hard drive on my cdj2000

I don't use mp3 or

I USE ONLY AUDIO CD'S

 

I TRY SEVERAL TIME TO TURN ON AND OFF AND NOTHING HAPPENS

I can't use my players for almost 10 days,what should i do

 

PLEASE HELP ME.

 

IS THERE ANYWAY TO RESET CD PLAYERS?

 

THANK YOU

omer sahinovic

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@Omer > Does the error display when you power up the units straight away or does it only come on during playback?

Gavin 0 Stimmen
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when i straight power up,the error display imediatly...then i must several  times fast very fast turn of and on, then everything is fine. and i can play for one hour normally,then error shows again. then again i turn off and turn on again, error shows up.

omer sahinovic 0 Stimmen
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And when you start up the players do you have a CD or USB already inserted or do you have the players connected via an ethernet cable at the back?

Gavin 0 Stimmen
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there is no cd or usb and it's not connected to computer via any cable

omer sahinovic 0 Stimmen
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And you don't have the players connected to each other? Does the error occur on one player or both players?

If this is only happening with one unit then I would encourage you to return the unit for repair. The links are on the right >>

Gavin 0 Stimmen
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only on one player,and there are not connected....i think i must return to servis..is this a big problem?

omer sahinovic 0 Stimmen
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No, its not a big problem. When did you purchase the units? Are they still within warranty?

Gavin 0 Stimmen
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there is no warranty, i purchased 20.10.2009. i was first who purchased players in croatia.

omer sahinovic 0 Stimmen
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It shouldn't be all that expensive and they're probably due a service at this stage anyway.

Gavin 0 Stimmen
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Well, i don't have luck...today called me from pioneer service in Zagreb (Croatia) and they said that main board mus be replaced. and they said that will cost 650 euro... that is too much expensive. i must work almost 2 months for that kind of money... why is that part of cdj 2000 is so expensive?

omer sahinovic 0 Stimmen
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wow thats ridiculous, the most expensive board on their parts list on the site is only $265 (US) which is 214 euro (if the conversion is right).  they are charging over 400 just for labor... try a different place maybe?

BriChi 0 Stimmen
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hey Brichi..there is no differnet place because that is only pioneer service in Croatia.

omer sahinovic 0 Stimmen
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ugh, sorry to hear that man. being that this is not a technical forum, there is not much more I can say :(

BriChi 0 Stimmen
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No problem,thnx for your replay....wish i could have 3 year warranty but i don't have :(

omer sahinovic 0 Stimmen
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Wow man that is expensive.  I've just returned my unit to Pioneer with this fault but thankfully still under warranty.  Hope you get it sorted.

Hesitant 0 Stimmen
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@Omer > Have they started fixing the fault / have you paid for it yet?

Gavin 0 Stimmen
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@Gavin  I gave up at the moment of repair, because 600 euros is too expensive to repair. I have to work 2 months to raise money for repairs. When I asked them why it costs so much they told me, that part must be replaced . I asked which part, they told me that it has something to do with the processor. Unfortunately at the moment can not fix the CDJ 2000 because it was too expensive. Im so sad, i was so happy 3 years ago when i was buying this players,when they arrived in Croatia, immediatly i was going to the bank a take credit for 5 years, i still didnt pay them all if you know what i'm mean. my mistake i didn't buy 5 year warranty, but i didnt expect that this will happen, hey this is pioneer not some kind shit like american dj or omnitronic.

omer sahinovic 0 Stimmen
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