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Firmware update CDJ 2000 stuck!!! HELP

Hi all

I started the firmware update on my CDJ 2000 and for some reason it is stuck at GUI 33% and not moving since about 30 minutes....What should I do? I take it turning the power off will make things worse?

Getting desperate as I need it to work to prepare my sets for NYE - all repair centers and pioneer uk are closed so no idea where to go if I need something fixed.

All help very much appreciated

Steve Morley

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ugh, this is a rough spot to be in, turning it off may corrupt the update but leaving it on is useless too obvious. I think the only option in my opinion (maybe wait for Pioneer reps to respond too being they know more), is to reboot back into fw update mode, try a different formatted usb drive and re-download a fresh copy of the update in case yours became corrupt

In the service manual if you get your hands on it is a way to factory force the update even if it fails :)

BriChi 0 Stimmen
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Hi there, thanks for the reply

I guess I might have to get a hold of the service manual and try to do it that way if I don't hear from a Pioneer rep. Just hoping there is nothing more wrong as I don't think I could get it fixed quickly now. I though I should do the update now as earlier for some reason the deck kept giving a spinning wheel telling me to wait....

Steve Morley 0 Stimmen
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@Steve > Sorry for the delay, what was the outcome?

Gavin 0 Stimmen
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Not sure yet why it all happened still...But after trying it again with another download and usb stick I was able to update the OS and now works fine. Still strange though that it happened after a lot of use in the past month without any hick ups.

However there is a small issue now; after using the deck for an hour or so the menu's change without me doing anything to them...Taking it as maybe a bug in the new OS? No biggie as for the rest it all works fine (still have to sort the Vinyl mode issue out - sometimes it works, sometimes it doesn't).

Overall happy I can use it again as I need the decks every day:) Recently received the DJM-850 and HDJ-2000 and love em both!!

Steve Morley 0 Stimmen
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@Steve > What do you mean the menus change? In what way do they change?

Gavin 0 Stimmen
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Hi Gavin, when I have pressed the Info button then after a while of using the deck it will just change to Browse or Menu. Sometimes it changes and stays there, other times it flicks back and forth. The deck continues playing and responding to what I do to it, just changes without me actually pressing those buttons.

Steve Morley 0 Stimmen
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@Steve > This is an unusual issue - I can only imagine its a by-product of the firmware update problem. I would advise you to contact an authorised service centre for repair / diagnosis.

You could also try updating the CDJ with the same firmware again and see if it has any effect (it may not even update again).

Gavin 0 Stimmen
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