[CLOSED] No Control Signal in Traktor with CD 350 through USB

Hello Pioneer,

Much like some other people on here, im having some problems getting my CD 350 to control as a MIDI in traktor 2.6..

I currently have 2 x CDJ 2000's + KP3 all mapped to traktor ok running through a DJM900 using external mixing mode in traktor.

I want to use one CDJ 350 to control Deck C. I have read forums, updated firmware's and followed documentation to the letter (changing midi channel to 3 etc). BUT for the life of me, I can't get anything out of the CDJ 350... Not even a signal light in traktor when hitting buttons etc (Little blue light at top on interface) All my other devices give signal's even when not deck assigned etc. I have tried different cables. still no luck. The CDJ 350 shows up fine in apple MIDI Setup app. So it does see it. But traktor gives me no joy.. :o(

Using IOS 10.8.2 on a new MAC mini (USB 3.0 all round + USB 3.0 Hub) Read about the usb 3.0 issue, but thought this might be something else?

Any help would be greatly appreciated, have deleted and reimported TSI restarting apps + hardware for too long!

Thanking you in advance

Marty

Martin Sherrell 13. Februar 2013 22:07

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Datum Stimmen

9 Kommentare

Any thoughts??

Martin Sherrell 15. Februar 2013 07:05 0 Stimmen

I will chime in to say that this is not working for me either. Absolutely no MIDI signal being received in Traktor. Using MIDI Monitor it is possible to see that in fact, no MIDI at all is being sent from the CDJ-350. If you go into Audio/MIDI Setup there is no MIDI driver either.

Documentation has been followed to a T.

Is this potentially a USB 3.0 compatibility issue? I am using a Retina Macbook.

Matt 19. Februar 2013 19:16 0 Stimmen

Feeling your pain Matt... Thank god someone wrote something on this post! Fingers crossed we might get some help.

Martin Sherrell 19. Februar 2013 21:05 0 Stimmen

Going through the forum looks like there are a lot of threads on this! And not a lot of support coming from Pioneer. I tried calling their "tech support" line and the guy I had on the phone sounded like had never even seen one of these things! Claimed it was a "software issue". Last time I checked, MIDI functionality is a hardware issue. This is Pioneer's problem, not Traktors.

You would think this would be addressed, as this is essentially a failure in functionality that was advertised. If its a USB issue I would understand, as that affected a lot of manufacturers... but one would expect Pioneer to say something! A Sticky thread or something... What's the story gents?

Matt 21. Februar 2013 20:25 0 Stimmen

More than a week and still no reply.

Matt 22. Februar 2013 16:36 0 Stimmen

True dat. I just read up about Cross by Mixvibes (same mob that create RekordBox) They offer full HID support across the range. Think im going to do a bit of RND and see if it ticks all my boxes.

Martin Sherrell 22. Februar 2013 16:46 0 Stimmen

Guys, if you have a USB hub can your try placing it between the USB port on your laptop and your CDJ?

Gavin 5. April 2013 09:42 0 Stimmen

Following up to see if you were able to resolve the issues or if you still require assistance.

Pulse 25. April 2013 00:11 0 Stimmen

This topic has been closed due to inactivity. Should you require future assistance with this issue, please create a new topic describing the problem and provide the URL of this topic as reference.

Pulse 1. Mai 2013 17:55 0 Stimmen