Hello,
I've recently purchased a pioneer ddj-sx.
Yesterday when i switched on the controller it was sending a high frequency sound continuously at the speakers and the headphones.
I'm sure it's not the speakers/cables/plugs/headphones fault.
When I switch the controller off and on again everything is fine but if i shut it down and switch it on again the problem comes back.
Could you please help me understand what the problem might be?
Thanks in advance.
Post
FolgenSerato DJ Pioneer DDJ-SX Unique Problem
So I have not seen an issue like mine after 2 weeks of scouring through the internet for a solution. I will attach an etre check log at the bottom of this post My problem is best described in a youtube video which can be seen with this link: https://www.youtube.com/watch?v=r5d9Vjw3oTg
My ddj sx doesnt function, at all with serato dj, I have a macbook pro (late 2011) and it is running Yosemite 10.10.3. I have had the controller for about a year and everything has been fine until now. At first I thought the issue was with the controller as i recently moved country (from England to Sweden), i thought maybe it got damaged in transit or the power cable voltage is wrong or it is not grounded correctly. All that was dispelled when i took it to a repair shop and it worked fine on their windows computer. So it was something to do with my mac.
At this point i had yosemite 10.10.2 so i thought an update to this as well as the recently updated serato dj 1.7.4. No avail, the problem was still there. Going more specifically into the problem, serato dj will work fine offline but as soon as i connect the ddj sx it recognises it, sometimes it works for 2 or 3 seconds then it stops. The platters dont work, play or cue doesnt work, the track select knob and load deck functions work but not much else.
For the past month or so I have been using a usb soundcard (ua-25ex) so i thought maybe that was causing some sort of conflict so i deleted the driver for it, resterted the mac, still same problem. My ddj sx is running the latest firmware (1.7) but again i dont think that is the issue. I am hoping the etre check log can shed some light on what the problem is.
As a side note i run logic pro 9 and x on this mac too and before this problem i could connect the ddj sx and logic would recognise it and ask if i wanted to use the device and i could press pads and it would work as a midi controller. However since this problem has risen, logic pro no longer likes my ddj sx and is throwing out error code 25974, and then causes the internal input and output (speakers and mic) to not function either. This leads me to believe the problem is an issue with the core audio but i know nothing about that and I am lost with a very big gig coming soon so im hoping to get this sorted asap.
Any replies are greatly appreciated!
EtreCheck version: 2.1.8 (121)
Report generated 16 April 2015 15:23:34 CEST
*Download EtreCheck from * http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Check Battery - Cycle count 513
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.3 (14D131) - Time since boot: 1:21:23
Disk Information: ℹ️
APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (49.97 GB free)
Core Storage: disk0s2 499.25 GB Online
OPTIARC DVD RW AD-5970H
USB Information: ℹ️
Apple Computer, Inc. IR Receiver
Apple Inc. FaceTime HD Camera (Built-in)
Pioneer PIONEER DDJ-SX
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Library/Extensions
[not loaded] com.akai.mpc.usb (3.0.2 - SDK 10.7) [Click for support]
/System/Library/Extensions
[not loaded] au.com.glassechidna.heimdall_usb_shield (6.0) [Click for support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.paceap.kext.pacesupport.master (5.9.1 - SDK 10.6) [Click for support]
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9.1 - SDK 10.4) [Click for support]
[not loaded] com.paceap.kext.pacesupport.panther (5.9.1 - SDK 10.-1) [Click for support]
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9.1 - SDK 10.6) [Click for support]
[not loaded] com.paceap.kext.pacesupport.tiger (5.9.1 - SDK 10.4) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.28 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.28 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[failed] com.pianomarvel.plugin.plist [Click for support] [Click for details]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[running] com.paceap.eden.licensed.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
[loaded] PACESupport.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
Dropbox Application (/Applications/Dropbox.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
KiesAgent UNKNOWN Hidden (missing value)
Spotify Application Hidden (/Applications/Spotify.app)
fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Default Browser: Version: 600 - SDK 10.10
Audio Plug-ins: ℹ️
AKAI_MPC: Version: Unknown - SDK 10.7 [Click for support]
3rd Party Preference Panes: ℹ️
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 448.91 GB
Destinations:
Seagate Backup Plus Drive [Local]
Total size: 999.86 GB
Total number of backups: 15
Oldest backup: 2014-12-12 21:39:40 +0000
Last backup: 2015-04-16 10:29:55 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 448.91 GB X 3)
Top Processes by CPU: ℹ️
5% Logic Pro
4% WindowServer
2% Google Chrome
0% fontd
0% AppleSpell
Top Processes by Memory: ℹ️
198 MB Google Chrome
107 MB Logic Pro
94 MB Finder
73 MB Dropbox
64 MB mds_stores
Virtual Memory Information: ℹ️
313 MB Free RAM
1.75 GB Active RAM
1.07 GB Inactive RAM
1.09 GB Wired RAM
2.71 GB Page-ins
22 MB Page-outs
Diagnostics Information: ℹ️
Apr 16, 2015, 03:01:15 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-150115_[redacted].crash
Apr 16, 2015, 03:01:05 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-150105_[redacted].crash
Apr 16, 2015, 03:00:54 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-150054_[redacted].crash
Apr 16, 2015, 03:00:44 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-150044_[redacted].crash
Apr 16, 2015, 03:00:33 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-150033_[redacted].crash
Apr 16, 2015, 03:00:23 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-150023_[redacted].crash
Apr 16, 2015, 03:00:12 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-150012_[redacted].crash
Apr 16, 2015, 03:00:02 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-150002_[redacted].crash
Apr 16, 2015, 02:59:51 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145951_[redacted].crash
Apr 16, 2015, 02:59:41 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145941_[redacted].crash
Apr 16, 2015, 02:59:30 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145930_[redacted].crash
Apr 16, 2015, 02:59:20 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145920_[redacted].crash
Apr 16, 2015, 02:59:10 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145910_[redacted].crash
Apr 16, 2015, 02:58:59 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145859_[redacted].crash
Apr 16, 2015, 02:58:48 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145848_[redacted].crash
Apr 16, 2015, 02:58:38 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145838_[redacted].crash
Apr 16, 2015, 02:58:27 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145827_[redacted].crash
Apr 16, 2015, 02:58:16 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145816_[redacted].crash
Apr 16, 2015, 02:58:06 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145806_[redacted].crash
Apr 16, 2015, 02:57:55 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-16-145755_[redacted].crash
Apr 16, 2015, 01:57:25 PM Self test - passed
Apr 16, 2015, 01:35:42 AM /Library/Logs/DiagnosticReports/Serato DJ_2015-04-16-013542_[redacted].hang
Apr 16, 2015, 01:26:01 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Logic Pro_2015-04-16-012601_[redacted].crash
Apr 15, 2015, 08:24:02 PM /Library/Logs/DiagnosticReports/Serato DJ_2015-04-15-202402_[redacted].hang
Apr 15, 2015, 06:44:17 PM /Library/Logs/DiagnosticReports/Serato DJ_2015-04-15-184417_[redacted].hang
Apr 15, 2015, 05:01:25 PM /Library/Logs/DiagnosticReports/Serato DJ_2015-04-15-170125_[redacted].hang
Apr 15, 2015, 04:59:27 PM /Library/Logs/DiagnosticReports/discoveryd_2015-04-15-165927_[redacted].crash
Apr 14, 2015, 07:51:58 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-14-195158_[redacted].crash
Apr 14, 2015, 07:51:45 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-14-195145_[redacted].crash
Apr 14, 2015, 07:51:20 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-14-195120_[redacted].crash
Apr 14, 2015, 07:37:00 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-14-193700_[redacted].crash
Apr 14, 2015, 07:21:27 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-14-192127_[redacted].crash
Apr 14, 2015, 07:20:52 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-14-192052_[redacted].crash
Apr 14, 2015, 07:20:08 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-14-192008_[redacted].crash
Apr 14, 2015, 07:12:11 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-14-191211_[redacted].crash
Apr 14, 2015, 07:06:55 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-14-190655_[redacted].crash
Apr 14, 2015, 07:03:20 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-14-190320_[redacted].crash
Apr 14, 2015, 07:02:38 PM /Library/Logs/DiagnosticReports/coreaudiod_2015-04-14-190238_[redacted].crash
Apr 13, 2015, 04:59:58 PM /Library/Logs/DiagnosticReports/deleted_2015-04-13-165958_[redacted].crash
Apr 16, 2015, 01:29:05 AM /Library/Logs/DiagnosticReports/Spotify_2015-04-16-012905_[redacted].hang
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