Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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Problems when enable Cloud settings
Hi, I am trying to follow the instructions and install Cloud settings.
I am stuck on Cloud settings Step[3].
I press Get/Set up unlimited storage account in Rekordbox and the Instruction webpage opens (https://www.pioneerdj.com/en/account/rekordbox/cloud-settings/).
3 Allow rekordbox Cloud Unlimited is highlighted. And it says Select [Cloud settings] in "My account page", from the top right corner of the rekordbox.com or pioneerdj.com website. Agree to the “Software End User License Agreement” and click the [Next] button.
The only thing I have on my top right corner is (from right to left)
* Select Country
* Log out
* Patrik (My user)
* Search
When pressing Patrik the Page My account TOP Opens up with my Registred products.
The only thing I see about Cloud is the link below rekordbox in the left down corner. And when I press that I go to Cloud settings installation guide where I was a couple of clicks ago.
What am I doing wrong?
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The problem was that the Software Agreement was last on the Cloud settings installation guide webpage. I recommend that you change the text in the guide.
/Pape
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same thing here it's maddening. The "my page" tag just doesn't exist. I'm probably going to cancel this.
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If you scroll down on the page Cloud settings installation guide. There is the option to enable Software Agreement.
/Pape
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