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Rx3 deck 1 cue button stopped working

The cue button has stopped working I deck one auto cue setting is set to off and deck 2 works fine any ideas?
Jonathan Ladd

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can you record a good comprehensive video of what is going on and post it here? settings, how deck 2 works but not deck one?

Does the cue button still have the "click" feel or is damaged? 

BriChi 0 Stimmen
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Hi thanks I would but I can't see how to add a video on the thread. Button seems to be working ok

Jonathan Ladd 0 Stimmen
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you can upload to YouTube and paste link on here. glad the button is working again though

BriChi 0 Stimmen
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i have same issue. Does anyone have any solution ? 

Ram Avajighari 0 Stimmen
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If your Rx3 deck 1 cue button has stopped working while deck 2 works fine and the auto cue is already off, it’s likely a hardware issue with the button itself or a loose internal connection, so try powering down and reconnecting the deck, checking for firmware updates, or gently cleaning around the cue button; if the problem persists, it may need professional servicing. Meanwhile, you can still monitor live audio using deck 2 or other channels, similar to how Fife Jammers Glenrothes handle multiple audio inputs for smooth playback.

 
 
felipe brinkerhoffson 0 Stimmen
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If your Rx3 deck 1 cue button has stopped working while deck 2 works fine and the auto cue is already off, it’s likely a hardware issue with the button itself or a loose internal connection, so try powering down and reconnecting the deck, checking for firmware updates, or gently cleaning around the cue button; if the problem persists, it may need professional servicing. Meanwhile, you can still monitor live audio using deck 2 or other channels, similar to how 5 axis machining handle multiple audio inputs for smooth playback.

Donnellyson Scaife 0 Stimmen
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Hello thanks  I would but I can't see how to add a video on the thread of that website. Button seems to be working ok

Ccollisterson Andrew 0 Stimmen
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If the Deck 1 cue button on your RX3 has stopped working, try reloading the track, restarting the controller, and checking if any cue or pad mode settings were changed by mistake. Since Deck 2 works fine, it may be a setting issue rather than hardware, similar to how prozentrechner excel helps quickly spot calculation errors. Also, updating the firmware may fix the problem.

 
 
Jorgensenson Charle 0 Stimmen
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If the cue button on Deck 1 of your RX3 has stopped working while Deck 2 is fine, it’s likely a deck-specific hardware or software assignment issue rather than a global setting problem.

First, try switching the decks (swap Deck 1 and Deck 2). If the issue follows the deck, it may be a hardware fault with the Cue button itself. If it stays on Deck 1, then it’s likely a software mapping or firmware glitch.

Also check:

  • Controller settings for Cue/Hot Cue mode assignment
  • Firmware update (older versions sometimes cause cue bugs)
  • Resetting the unit to default settings

I also came across a troubleshooting discussion on Manoknapulaapp that covers similar RX-series cue button issues and basic fixes that might help you narrow it down faster.

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