Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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Rekordbox Dropbox plan stopped working
I had to get a new debit card because of fraud, this is the card I always use to pay my Rekordbox Creative Plan. I need to CONTINUE with the plan I have and NOT start another plan or I will lose all my files stored on Rekordbox / dropbox.
Can someone help me here as I have to travel soon and need access to my files when I'm on the road.
Thx
R
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If your debit card information has changed, you'll need to update it in your Rekordbox account settings. This can usually be done by logging into your account on their website or through the Rekordbox application.
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