Hi.
I'm opening a new thread here, the old thread is linked below. The Pioneer rep advised me to open a ticket inquiry which I did over two weeks ago and I still haven't received a response. My ticket number is #52657. What's happening? I need Rekordbox to be able to open on my laptop and not crash on startup. I have tried reinstalling - doesn't work.
Also these forums are incredibly slow and buggy, endless redirect loops and high latency.
https://forums.pioneerdj.com/hc/en-us/community/posts/360000782906-Rekordbox-crashes-IMMEDIATELY
I've asked our agents to deal with your ticket, not sure why it was missed - sorry.
As for the forums, if you are still experiencing issues, please clear the browser cache AND cookies for any of the following:
- pioneerdj.com
- zendesk.com
- gigya.com
I will also be closing this forum post.
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