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XDJ-1000MK2 "This product is for general household purposes."

Good Afternoon, I am looking for some clarity.

A post on reddit about industry standard gear lead to a sub-thread about the XDJ-1000mk2 and how the warranty doesn't cover it if used in clubs. As many couldn't believe this to be true we dug up the quick start manual and:

This product is for general household purposes. Any failure due to use for other than household purposes (such as long-term use for business purposes in a restaurant or use in a car or ship) and which requires repair will be charged for even during the warranty period K041_A1_En

Which is the same disclaimer found on consumer Pioneer products like Bluetooth audio adapters.

I was able to find the same disclaimer on the XDJ-700 and some of the lower level controllers like the DDJ-SB3; However, it is not found on the manuals for things like the DDJ-1000.

The XDJ-700s and lower level controllers I can understand but is it really true Pioneer won't warranty the XDJ-1000mk2 when used professionally? Should it not be classed the same as say the CDJ-900 (which does not carry the household disclaimer)? Even the CDJ-850 didn't carry the household disclaimer.

Nick James

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Unusual, but we certainly wouldn't say "no" if it was used in a club.

I'll pass this along to the document team for review.

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