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I'll ask you to please file an inquiry ticket here so our support team can gather some additional information to assist you in resolving this issue.
Hi,
I have setup my music/database on to an external SDD via Rekordbox and can see all my music and playlists, and can play any song in a playlist, I then take the drive to the RX3 and can see all the songs and all the playlists but cannot see any songs in the playlists, please help!
I'll ask you to please file an inquiry ticket here so our support team can gather some additional information to assist you in resolving this issue.
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Update on this, even though the playlists look populated with tracks, when i go back to the collection and look for a track that says its in the playlist it isnt.
I've got 4000 tracks I need back in there playlists, this is only happened since moving to an external SSD.
Please help!
Gotta love 3 days with no response!
Did you export those playlists back to the drive? Even if it's the source drive, you need to prepare the export database on the drive by "exporting" to the drive.
Yes, i use the sync manager to bring the playlists in then it does the export, i watch it complete it then give me the export log error and says the tracks dont exist, even though there in rekordbox All Tracks and the individual playlists
Please try updating to the latest RX3 firmware (1.13) released today:
https://www.pioneerdj.com/en/support/software/all-in-one-system/xdj-rx3/#firmware-update