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Hello Friends,
I just purchased this beast and absolutely loving it, however I did run into a problem. I'm trying to stream my sets and I'm not able to get a clean signal out of the master digital output. I would like to make sure that the mixer is not faulty, please help me troubleshoot it. This is all the info I have for now:
- I am using an ESI U24 XL audio interface with the latest 2.7 driver
- The interface settings are 48 KHz, digital (there is no sound coming through with any other settings)
- In the DJM utility 48 KHz is selected (the other options are greyed out, I can't even select them)
- My cable is a 2 meter 75 Ohm coax and I tried with another cable, getting the same results
- I tried using an M-Audio Fast Track Pro interface and got the same results (albeit I did not have the external power supply for it, just USB power)
- I tried using the 2.05 and the 2.07 firmware on the mixer, same results
- Here is a sample what I'm recording with Audacity though the S/PDIF input: https://drive.google.com/file/d/1cYh-zgPjxsIxuAw781K2MnZygVEwuBLr/view?usp=sharing
Thank you guys, stay safe!
Sorry to hear that, please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
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- I've also tried using MME, DirectSound and WASAPI audio hosts in Audacity, all with the same result.
- I have since figured out that I can go directly through USB to OBS without the use of an audio interface, but I would still like to troubleshoot the issue to see if the digital out is faulty or not on the mixer.