Links on this page (at least) give me an error 403 from Azure:
https://support.pioneerdj.com/hc/en-us/articles/360038158112-DDJ-400-firmware-Mac
I tried on Mac an iPhone.
Thanks
Working fine here... Direct URLs:
Instructions - https://www.pioneerdj.com/-/media/pioneerdj/downloads/firmwares/controllers/ddj-400/ddj-400_update_manual_e_1st.pdf
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Your link for instructions works ok, thanks.
Not the firmware link though. Replaced "prodcms" by "www" in the link and it worked. So it seems to be something pretty basic on the website or in your Azure config.