Can you verify that the headphone cable isn't to blame? Maybe try the headphones on another item just so we know it's the them or the cable.
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DDJ-1000 Cue Headphone crackling.
Dear Pioneer DJ,
I have recently bought a DDJ-1000 controller.
I noticed, after updating both software and firmware, that my master output seems to be working just fine.
But whenever I cue a track for my headphones, the sound is crackling uncontrollably. At first I thought I could fix this by changing buffersize. This did not.. I then tried downloading the driver for the DDJ -1000 from your website, instead of using the one pre-installed with rekordbox. I have tried the 'something'-fetcher and the Power options solution. Tried turning off Wi-Fi and all the other good solutions - without luck.
None of this has helped, and I am worried anything else will.
Notes:
Windows 10
12GB Ram
i7-8550U Processor
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Yes, I have tried multiple headphones.
Pioneer HDJs
BeyerDynamics
Beats by Dre.
Same error occurs.
I tried these on my soundcard for my home studio, and they work just fine.
Just now, the controller seems to playback perfectly for about 8 minutes - then return to the headphone-crackle issue.
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The DDJ 1000 has I think 12 PCM outputs, that are send at the same time.
If you hear crackling after some time on a single channel, it sounds to me your headphone output is not connected to the DDJ-1000 output, but to another "software multiplexing" device. And the sync between the normal DDJ-1000 headphones output and the other audio device is just getting out of sync.
So make sure you only use one DDJ-1000 device and no other devices or intermediary software.
If however you also start to hear crackling at the master out, then there might be another issue.
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