Hi, Guys
After spending more than 10 hours straight today trying to resolve the issue, I finally decided to post here, already feeling a little hopeless..
- I am trying to connect a DDJ-FLX 6 to a new laptop: Dell XPS 13 on an Intel i7 CPU and Windows 10
- I am using Rekordbox 6 (latest cut)
- The laptop does not recognize the controller at all, it only lights up the "Hot Cue" button together with "Merge FX" and "Release FX" button
- When logging into Rekordbox the only thing I can hear is the sound of constant connecting and disconnecting of the controler via USB when it eventually stops and the controller "plays dead"
I tried to implement all ways to tackle this suggested on this forum, including:
- Using another USB port, another USB cable, etc.
- Reinstalling the BIOS and audio drivers (Realtek)
- Running a complete system update on Windows 10
- Removing the Maxx Audio application
- Reinstalling the older versions of the Realtek audio drivers
- Overriding the automatic Dell drivers auto-update and running it manually through all possible driver groups (incl. audio, USB ports, Thunderbolt, firmware, BIOS and everything else)
... and unfortunately, this far the only conclusion I was able to reach is that perhaps I will need to return the laptop...
Please advise as this has started to become really frustrating without any trace of how to solve the issue.