After my system updated to Windows 10 21H1 the rekordbox 5 says it is not activated. But the "C:\Pioneer DJ\rekordbox" folder is still there, and it contain a "lservrc" file. Why is the license not active then?
Of course I can reactivate rekordbox 5 (just have to find the license card again), but why is this happing? Is there another way to fix this than reentering the license code and activation online? Whappend the day there is no servere to reactivate with (yes, I am a bit paranoid :-)
That's a bit unusual, it shouldn't need a reactivation because of a Windows update... please try reactivating (you can also find your key under your profile on PioneerDJ.com or rekordbox.com) and if that doesn't work or you have other issues, please file an inquiry ticket here and our licensing team can help reset things.
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The folder had been moved to "C:\Users\Public\Documents\Pioneer DJ\rekordbox". Might be that Windows update has changed the path to the "common documents" folder (that it poited wrong before update). Same happend on my other PC, but as I then knew where Rekordbox looked I moved the files (from "C:\Pioneer DJ\rekordbox" to "C:\Users\Public\Documents\Pioneer DJ\rekordbox") before starting Rekordbox, and then all was OK. Don't ask why thing are moveed around and changed each time there is a major Windows Update (got lots of other issues as well)
Had you placed them manually into the C:\Pioneer DJ\rekordbox folder?
Nope. Don't know why it got placed there. Same on both PCs.
And why this suddenly changed when I updated Windows.
But its better off in the "C:\Users\Public\Documents" folder.
Nothing should be created on the root of c:\
Hmm... not something I'm aware of internally or on either of my Windows installs. I've passed this to our rekordbox team for investigation.