Thank you everyone for your patience and for contributing feedback while the engineers investigated the comments and complaints regarding the touch sensitivity of the DDJ-SZ platters in order to determine the nature of the problems reported and the best solution thereto.
We have identified that the jog platters on some DDJ-SZ units may not respond to a touch depending on how users touch them. Please visit the link below and find a contact in your country if you experience the above mentioned symptom.
At this time that is all the information available, so for those with questions regarding returns, exchanges, etc - please contact either your dealer or Pioneer directly through the link above.
Comments