hi there
why are mp4a files playing low volume in preview but mp3s are ok
windows 11 2022/22h2
many thanks
MP4 is different from M4A, do you know which your songs are?
And M4A files are basically a wrapper for another audio encoder, either AAC or ALAC. It's entirely possible that the audio within has a lower level than your MP3s.
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m4a are files i buy from itunes, they do not have a lower volume than mp3, when i used windows 10 they were fine, in widows 11 2022/22h2 there playing at a lower volume, when i use my cdj 3000 with link and drag & drop tracs on to cdjs they play fine at right volume, its only when i preview tracks in rekordbox,they are playing at a lower volume, i think its somthing to do with rekordbox & windows 11 2022/22h2. PS they play fine in virtual DJ.
many thanks
I'll ask you to please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue. Thanks!