You can try updating the firmware. It's also possible that the USB port on the mixer has failed.
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Hello! Ive searched far and wide for an answer but havent found anything so far. I have a DJM350 that works fine, except it won't read USBS, just doesn't recognize there's one in there it seems. Our normal repair guy said he thinks it's a software rather than hardware problem. It's definitely not the USB stick as it works on other players. Any ideas??? Is it possible to reset the 350 software somehow?
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You can try updating the firmware. It's also possible that the USB port on the mixer has failed.