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Touch pad scrolling issue

Hi. 

Vertical scrolling works, but two finger side scrolling doesn't work on my laptop touch pad. Major usability issue...

- Rekordbox 5.0.1

- Windows 10 Pro

- Lenovo Ideapad Yoga 13 with Synaptics touchpad

Windows 10 gestures and everything work fine. Two finger side scrolling works on everything else except Rekordbox (Browsers, Serato etc.).

 

 

Antti-K Answered

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@Antti-K > There seems to be a persistent issue with Lenovo trackpads and scrolling in rekordbox. Customers reported this back in v4 and our engineers seemed to address it a couple of times, but then it comes back again a few versions later. From what they've explained, it's difficult for them to address, but they are aware of the problem and are working to squash that bug once and for all, but unfortunately they don't have a timeline for implementation. Thanks for your patience.

Pulse
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Meant to add - in the meantime, please visit the Lenovo website and download / reinstall the touchpad drivers to see if this resolves the issue. It could be a Windows update broke the driver compatibility.

Pulse 0 votes
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@Pulse

Thanks for the reply. 

Maybe this is a touch driver issue. However, I uninstalled the drivers and disabled my touch pad only to find that Rekordbox is the only program on my laptop where horizontal scrolling doesn't work with the arrow keys either...which points to something else altogether. 

Antti-K 0 votes
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You have to click into a specific window area to give it focus before the < and > keys will do anything to scroll.

Pulse 0 votes
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As I indicated in the first post vertical scrolling works, and it works with both the touchpad and arrow keys. But horizontal scrolling does not work, not even with arrow keys, even when I have a track highlighted and can scroll vertically through my playlist.

 

I consider myself pretty comfortable using tabs and arrows for navigation (coming from Serato and Traktor Scratch for over 10 years), and I'm pretty sure I know whether I'm scrolling through my tracklist or not, or notice if there is a scroll bar there to even indicate the possibility.

Sorry I keep coming back all the time...but I moved house and finally got my records and turntable setup at home after years in the studio and I now use a DJM 250mkII with RB as my daily DVS driver at home, which is why new bugs and issues pop up constantly...

 

 

 

Antti-K 0 votes
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I have this issue too on my Lenovo z500 with XDJ-RX2. Please fix this fast because I simply cannot use video or karaoke live if the mouse or software is going to freeze momentary or crash completely.

FunkyMervin 0 votes
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