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Sorry to hear that, please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.
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remote box
hi i have remote box for my xdj r1 the issue i have is that i can plug a usb drive into the port and access it on my ipad using remotebox and yet if i pllug my 2tb hard drive onto the same usb drive it just comes up with error connection in progress, now loading, and yet i can access the hard drive music if i disconnect from remote box, it used to work well the only thing ive done is purchase recordbox dj.... any ideas please help
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Are you able to browse the 2TB drive when accessing it directly on the R1 itself?
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Yes .can access and play music off HD directly from xr1
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