Hi, I am from Cape Town, South Africa.
The platter on my brand new PLX-500 that I bought a couple weeks ago has suddenly stopped working. I have read this post https://forums.pioneerdj.com/hc/en-us/community/posts/115017490263-PLX-500-platter-motor?page=1#comments and this I exactly what has happened to my unit. I used it for less than an hour today, practicing scratching for the first time on the unit, and when I pressed to stop the unit and tried starting it again the platter wouldn't start.
I am afraid I will be unfortunate like the guy in the above post when it comes to repairing the unit, and I will lose out on all money I just spent purchasing the plx. On top of that I have ordered another one just two days ago, and I have no guarantee that the same won't happen to the new one.
I am really disappointed about this matter, after stating that this is a "mixing and scratching" turntable.
I will be returning the unit to the place I bought it from on Monday, and try to get my money back.
I hope you guys will test your hardware more thoroughly in future.
This is the first piece of Pioneer hardware I have ever had an issue with 😔