Have a feature request or suggestion? Post your idea here!

Post

2 followers Follow
0
Avatar

Audio glitches with and without the controller on Windows 10

 Hello!

Since I started using Rekordbox DJ 5.x I am having annoying audio glitches while playing and mixing music.

They happen very randomly, I tried to change buffer & latency settings but nothing helped.

My computer is Lenovo Thinkpad T470S with the following specs:
 - Intel Core i7-7500U 2.7GHz (Turbo 3.5GHz)
 - 16GB RAM 2133MHz PC4-17000 DDR4
 - 512GB SSD M.2 PCIe NVMe OPAL2.0
 - Intel HD Graphics 620

Currently having latest RB DJ 5.0.2 and still glitching.  Glitches happen also without the controller when playing through computers sound card.

This stuff is getting seriously annoying and I am considering to give up Rekordbox DJ because of that. Nothing like this happened on Serato or Traktor before.

I also contacted Pioneer's support and got no help or feedback from there.

Sigmar Muuga Answered

Official comment

Avatar

@Sigmar > You may have contacted Pioneer DJ support, but it wasn't the rekordbox team - please file an inquiry ticket here and our rekordbox support team will be able to gather some additional information to assist you in resolving this issue.

Pulse
Comment actions Permalink

Post is closed for comments.

1 comment