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What can i do now with this brand new DJS 1000 ?

Hello,

I'm quite annoyed as I just received my brand new DJS 1000 and on the first day of testing I ran into this error with DJS-TSP when trying to transfer a sample from my computer to the DJS 1000.
I have this error:

MOUNT ERROR
ERROR N°. 112

What bothers me the most is that the few posts I found on this subject and especially on the Pioneer forum say that there is no solution to this problem?
I hope I'm wrong and that one of you managed to solve the problem.
Maybe Pioneer techs are working on an update regarding this bug?
Or did I miss something?
I'm on windows 11 but I did a test on another PC on windwos 10 and it's the same.

Thanks for your help.

oki sun

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