Can you please file an inquiry ticket here and our support team will gather some additional information to assist you in resolving this issue.
rekordbox is trimming the names of all my audio files when it syncs
So, I found out that rekordbox has been trimming the names of many of my audio files. I am a premium user with two actively synced computers via dropbox professional. But sometimes, I go to edit a new song I've added, and some of the information is not present after it is synced to my Dropbox account.
I think what is happening is that the folder path & filename is too long; it just cuts out any extra information from the filename. This is kinda shitty because if there are like 5 artists involved in a song, the song name gets cut out of the filename, and I have to like Shazam it to recover that information.
M:\Dropbox (Professional DJ team)\rekordbox\contents_4188314159\unknownartist\unknownalbum
Why is this folder path so damn long? Why don't you utilize shorthand instead of "unknownartist" and "unknownalbum"? Is nesting these files by album even necessary? I cannot be the only user affected by this filename truncation.
The SSD I have this library synced to is in NTFS format, and the filename limit should be 255 characters, but I'm seeing this truncation occur around 140 characters. what's going on here?
Post is closed for comments.