Anyone from Pioneer able to help?

Hi, I have had these two articles posted for ages and no solution, no word from anyone from Pioneer, and not even a single response to the first one! Can anyone please help? Or if this is not really the area to get assistance from Pioneer, where should I go?

http://forums.pioneerdj.com/entries/21985508-how-to-change-sample-rate-on-djm-t1

http://forums.pioneerdj.com/entries/21971673-how-do-i-listen-to-the-output-of-channels-5-6-while-djing-with-traktor?page=1#post_21928627

Many thanks :)