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[OPEN] DJM-850 loosing audio signal (via USB)

Every now and then the signal disconnect from the mixer (after the screen saver start or If I try to midi sync Taktor and Ableton) I always have to disconnect and reconnect the USB cable is there a way to update the driver to fix this problem ? also sometimes the computer crash an I have a Blue screen of death (using Mac so in fact its a gray Kernel Panic error message) I dont want to pay for an external audio device I got the DJM-850 in the first place because of the audio sound card ....

USING :

MACBOOK PRO OS X 10.9.03 with Intel Core (Quad) i7 2,3 GHZ 16 GB RAM

TRAKTOR PRO 2.6.8 (With KONTROL F1 7 KONTROL X1 MKII)

ABLETON LIVE 9.1.2

PIONNER DJM-850 v 1.1.0 (Sample rate in the mixer in ableton and in traktor pro set to 48 KHz sample rate and buffer size set to 1024 samples)

Benjamin Vincent

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First, wow that is a high buffer size; slide that puppy down a lot!

Second, it's possible that the problems originate from 10.9.3 itself. There are many users online complaining of problems with it and audio applications, not just Pioneer. 

Third, there are no drivers to change, but you can try swapping out the USB cable for another to see if it's something that simple.

If you have the panic happen again, can you post the kernel crash logs?

Pulse 0 votes
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2014-06-07 12:08:34,479 com.apple.kextd[12]: kext jp.co.pioneer.driver.DJM-850Audio 100009000 is in exception list, allowing to load

 

I do not receive the panic screen anymore since I got a separate audio interface for ableton Komplete Audio 6 goes straight in channel 4 via cd/line 

still using traktor on the first 3 channels via usb no probleme until today where the audio some times drops I have to go in audio preferences remove the audio devise and set it back 

Benjamin Vincent 0 votes
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I recently purchased the DJM 850 and one of the main selling points was the interface being certified with Traktor Pro 2.  Since using the DJM 850 as my interface I have not been able to hear more than a couple minutes of clean audio at a time. sometime it takes hours before having the problem it is very inconstant  some time I have to reset the audio driver by changing the sample rate back and fort   I keep getting digital artifacts and what sounds like bit crunching throughout the mix.  I've moved the latency settings up to 1024 and still no luck.  This is not just a Traktor thing either as I hear these artifacts unsung Aleton (which is now on amy audio 6) What's odd is that I never had this problem before using my audio 6 soI have a hard time believing there is something wrong with my laptop.

 

MACBOOK PRO OS X 10.9.03 with Intel Core (Quad) i7 2,3 GHZ 16 GB RAM

TRAKTOR PRO 2.6.8 (With KONTROL F1 and 2 KONTROL X1 MKII)

ABLETON LIVE 9.1.2

PIONNER DJM-850 v 1.1.0 (Sample rate in the mixer in ableton and in traktor pro set to 48 KHz sample rate and buffer size set to 1024 samples was 512)

Benjamin Vincent 0 votes
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