So as usual, more problems with Pioneer gear.
Ok sure, the headphones sound pretty good, and are pretty cool looking.
However, they don't look so cool when they are snapped in half and you're having to hold up a dangeling end to your ear, whilst standing on a stage in a club.
I literally lifted the headphones off my head, and the really cheap feeling, very flimsy and brittle plastic of the headband snapped. As though it's a child's toy, not a professional & expensive piece of kit.
Anyway, I bought them from a shop in Germany, and the estimated return time is 4 week. So in order to get them fixed, I've got to be headphoneless, which is impossible for me since I need them almost every day for my job.
I'd rather just fix them myself, seeing as all the parts are advertised as being interchangable, including the headband,,,
So, what I need to know is, where the hell can I buy a new one?
Or can you just post me a new one, or a new pair of headphones, maybe an apology letter for wasting my time...and a refund.
At least a new headband anyway, or directions of where to get one?!?!?!?
@Josh and @Curtis > Please contact Pioneer technical support near you to inquire about repair of your headphones. They will be best able to tell you about the warranty coverage and repair procedure.
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Me to!!!!!! my headphones snapped halfway through my gig with minimal force putting the headphones over my smallish head. Pretty pissed off since I spent 160 GBP. Very cheap plastic!!!! I Would like a free replacement headband as I was quoted 59.99 GBP plus postage from djkit.com from where i purchased them... almost half the price of the headphones and it wasn't even my fault how they broke
i'm a great customer of pioneer also..... Purchased, CDJ 800s, CDJ 350s, CDJ 850s, DDJs SB, SX and last year the SZ
hello! i have the same problem after 3 months and not heavy use... i contacted with your technical support in Greeece and they said me that is not in warranty any broke... i am very disappointment with pionner.... the part of Pioneer HDJ-C70 Headband costs from England £59.99....
@George > You shoudn't need to pay for that - I'll have someone contact you.
Everyone has apparently got to pay, not just George.
@Josh > I've answered you in your question.
It is necessary to share with you the result of my adventure with these headphones:
After many attempts and suffering I came in touch with Pioneer's sales in Greece and their response was that it will not change my broken accessory headphone free as indicated here in this forum ... The result was not serviced and quit my Headphones since I can not use them and to fix as the cost reaches near the new!
After this experience I do not recommend buying any product of the pioneer as the service was unacceptable and afflicted having normally pay for the saw for a fault which was not my responsibility !