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[SOLVED] Mep-7000 not recognizing hard drives.

My Mep-7000 is driving me nuts! 

It only recognises one external hard drive that is an old western digital one that is falling apart. I've bought 6 different drives to try on it and it does not recognise any of them.

All are formatted as fat32 and are usb 2.0 drives, 4 of them are 2.5 inch the other 2 are 3.5 inch with their own external power source.

I am a professional DJ who needs to use my mep every week and at the moment I'm depending on one hard drive that could fail at any point and I have no backup as the MEP refuses to recognise any of the drives I have bought for it. If the hard drive that it does recognise fails I will be stuck using lots of different usb sticks as the biggest I can get is 128gb which is not big enough for all my music.

Can one of your technical support team please explain to me where I can find a hard drive that will be compatible with this seriously flawed but otherwise awesome piece of kit.

Failing that providing me with a direct email address or working phone number for your technical support dept would be a good start!

 

Gavin J Smart

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I updated the firmware quite recently. So far I've tried 4 x 2.5inch usb 2.0 usb powered external drives and 2 x 3.5inch self powered external usb drives.

I have formatted them using partition software. They worked perfectly on my pc but the mep does not see them at all. I also tried setting the partition as active and setting is a logical partition but it made no difference.

I have a western digital drive that was formatted in the same software that works perfectly. I also had a 1tb adata 2.5inch usb 2.0 drive that worked at first but the mep kept stopping halfway through playing, which was very embarrassing.

Gavin J Smart 0 votes
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If I could get it to work with the 3.5 inch drives that would be best as they are mains powered so would hopefully be more reliable.

Gavin J Smart 0 votes
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