Post
FollowRekordbox 3.0/3.1/3.2 Emergency Loops
Greetings All
Have followed numerous other threads relating to the same issue, none seem to have a resolution, being in IT, I have also tried heaps of things:
DJM900 NXS, 2 x CDJ 2000 NXS all latest updates since new in September 2014 - Laptop purchased at same time purely for Rekordbox Link.
Wireless Off
Anti-Virus Off
BlueTooth Off
Firewall Off
Master Browser off/Registry hacking
New Hub, Cables....
Laptop DELL Inspiron 1544 - 5000 Series, re-installed Network, Wireless and Bluetooth drivers, BIOS etc, Windows 8.1... restored/rebuilt...
Tested over numerous hours of frustration, USB sticks direct are OK, but the main usage is via Laptop/Ethernet/Link containing my whole library of music...
Just when it seems to run ok.... it loops.... sometimes 2 minutes, sometimes after 6 hours... totally random.
Please advise, if you want me to do any testing, or where to access logs to investigate further, please let me know.
As requested:
0) Have you read the "READ ME FIRST" thread in its entirety AND TRIED THE SOLUTIONS THERE before posting: No, it's too long and don't really need help OR Yes, I swear it!
1) Operating System: OSX 10.x, Windows 8.1 / 8 / 7
Windows 8.1
2) OS Type: 64bit, 32bit
64
3) rekordbox version: (if rekordbox can run, post the version and revision number found under Help > About)
3, 3.1, 3.2 - same issue on all versions
4) Using LINK: No, Yes
yes - usb hub for hid and ethernet
4a) LINK Connection method: DJM2000 or make/model of network hardware + wired / wireless
DJM900NXS, 2 x CDJ2000NXS, Dlink 8 port/Netgear 5 port gs605 - still failed. Firewall, Anti-Virus, Bluetooth Mouse, Wireless Network (turned on/off makes no difference).
4b) Using with CDJs: No Yes (if yes, list them and their firmware version)
DJM900NXS
Ver: 1.31
2 x CDJ2000NXS
Ver 1.22
5) Hard drive / Flash drive / SD card file system: FAT16 FAT32 NTFS HFS+ exFAT
Laptop HD for Rekordbox, USB Sticks FAT32.
5a) Does the device have multiple partitions: No Yes Unsure
no
5b) If it's a flash drive, is it a U3 device: No Yes Unsure
SS Super Speed, USB3 - no issues with USB sticks - no link.
5c) With what utility did you format the device: OSX, Windows, HP USB Formatting Utility, Other
FAT32Formatter
6) Have you scanned your files for errors: No, Yes
Yes
7) Have you scanned your drive for errors: No, Yes
Yes
8) Is rekordbox crashing at all: No, Yes
No
8a) If crashing, is it resulting in: an error message OR a crash log OR both (DO NOT POST YOUR CRASH LOG UNLESS REQUESTED!)
NA
8b) If not crashing, are there any error messages: No, Yes
Occasionally get an error number 0600, but 90% are just Emergency Loop with no code/number.
9) Are you able to repeat / reproduce the problem: No, Yes
No, can happen 10 times in 2 minutes, or once in 6 hours.
9a) If yes, can you do it consistently: No, Yes
NA
10) Does the problem occur with one specific song: No, Yes
No
10a) If yes, please post a link to it:
NA
11) Any other notes regarding your setup only:
One thing I havent tried is disconnecting the USB hub for HID, I will test and advise. But should I have to?
12) Provide as much detail of the issue here:
Everything else works fine, its just Link. Laptop is only used for DJing with Link.
I have turned all devices on Device Manager/Power Management to not go into Power Save mode - an issue I had with Traktor.
All drivers are updated.
I think the issue is laptop related, something from the ethernet port is polling, or sending a packet which drops the connection, hence the emergency loop, but not consistently. I have checked all the pc logs, hence the Master Browser reg hack in case that was causing it, no luck. But there is nothing to help locate where this issue could be, probably a setting under the nic adapters properties, ie duplex etc or something simple like that? Here are my settings:
RealTek PCIe FE Family Controller:
Advanced Properties-
ARP Official - Enabled
Energy Efficient Ethernet - DISABLED - Changed from Enabled
Flow Control - Rx & Tx Enabled
Interrupt Moderation - Enabled
IPv4 Checksum Offload - Rx & Tx Enabled
Large Send Offload v2 (IPv4) - Enabled
Large Send Offload v2 (IPv6) - Enabled
Maximum number of RSS Queues - 4 Queues
Network Address - not present
NS Offload - Enabled
Priority & VLAN - Priority & VLAN Enabled
Receiver Buffers - 512
Receive side scaling - enabled
shutdown wake-on-lan - enabled
speed and duplax - 100 mps full duplex
tcp checksum offload (IPv4) - Rx & Tx Enabled
tcp checksum offload (IPv6) - Rx & Tx Enabled
Transmit Buffers - 128
UDP checksum offload (IPv4) - Rx & Tx Enabled
UDP checksum offload (IPv6) - Rx & Tx Enabled
Wake on Magic Packet - Disabled - changed from enabled
Wake on pattern match - disabled - changed from enabled
WOL & Shutdown Link Speed - 10 Mbps First
Could you please help/advise...
Cheers
Mike
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