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Rekordbox 3.0/3.1/3.2 Emergency Loops

Greetings All

Have followed numerous other threads relating to the same issue, none seem to have a resolution, being in IT, I have also tried heaps of things:

DJM900 NXS, 2 x CDJ 2000 NXS all latest updates since new in September 2014 - Laptop purchased at same time purely for Rekordbox Link.

Wireless Off

Anti-Virus Off

BlueTooth Off

Firewall Off

Master Browser off/Registry hacking

New Hub, Cables....

Laptop DELL Inspiron 1544 - 5000 Series, re-installed Network, Wireless and Bluetooth drivers, BIOS etc, Windows 8.1... restored/rebuilt...

Tested over numerous hours of frustration, USB sticks direct are OK, but the main usage is via Laptop/Ethernet/Link containing my whole library of music... 

Just when it seems to run ok.... it loops.... sometimes 2 minutes, sometimes after 6 hours... totally random.

Please advise, if you want me to do any testing, or where to access logs to investigate further, please let me know.

As requested:

0) Have you read the "READ ME FIRST" thread in its entirety AND TRIED THE SOLUTIONS THERE before posting: No, it's too long and don't really need help OR Yes, I swear it!

1) Operating System: OSX 10.x, Windows 8.1 / 8 / 7

Windows 8.1

2) OS Type: 64bit, 32bit

64

3) rekordbox version: (if rekordbox can run, post the version and revision number found under Help > About)

3, 3.1, 3.2 - same issue on all versions

4) Using LINK: No, Yes

yes - usb hub for hid and ethernet

4a) LINK Connection method: DJM2000 or make/model of network hardware + wired / wireless

DJM900NXS, 2 x CDJ2000NXS, Dlink 8 port/Netgear 5 port gs605 - still failed.  Firewall, Anti-Virus, Bluetooth Mouse, Wireless Network (turned on/off makes no difference).

4b) Using with CDJs: No Yes (if yes, list them and their firmware version)

DJM900NXS

Ver: 1.31

2 x CDJ2000NXS

Ver 1.22

5) Hard drive / Flash drive / SD card file system: FAT16 FAT32 NTFS HFS+ exFAT

Laptop HD for Rekordbox, USB Sticks FAT32.

5a) Does the device have multiple partitions: No Yes Unsure

no

5b) If it's a flash drive, is it a U3 device: No Yes Unsure

SS Super Speed, USB3 - no issues with USB sticks - no link.

5c) With what utility did you format the device: OSX, Windows, HP USB Formatting Utility, Other

FAT32Formatter

6) Have you scanned your files for errors: No, Yes

Yes

7) Have you scanned your drive for errors: No, Yes

Yes

8) Is rekordbox crashing at all: No, Yes

No

8a) If crashing, is it resulting in: an error message OR a crash log OR both (DO NOT POST YOUR CRASH LOG UNLESS REQUESTED!)

NA

8b) If not crashing, are there any error messages: No, Yes

Occasionally get an error number 0600, but 90% are just Emergency Loop with no code/number.

9) Are you able to repeat / reproduce the problem: No, Yes

No, can happen 10 times in 2 minutes, or once in 6 hours.

9a) If yes, can you do it consistently: No, Yes

NA

10) Does the problem occur with one specific song: No, Yes

No

10a) If yes, please post a link to it:

NA

11) Any other notes regarding your setup only:

One thing I havent tried is disconnecting the USB hub for HID, I will test and advise.  But should I have to?

12) Provide as much detail of the issue here:

Everything else works fine, its just Link.  Laptop is only used for DJing with Link.

I have turned all devices on Device Manager/Power Management to not go into Power Save mode - an issue I had with Traktor.

All drivers are updated.

I think the issue is laptop related, something from the ethernet port is polling, or sending a packet which drops the connection, hence the emergency loop, but not consistently.  I have checked all the pc logs, hence the Master Browser reg hack in case that was causing it, no luck.  But there is nothing to help locate where this issue could be, probably a setting under the nic adapters properties, ie duplex etc or something simple like that?  Here are my settings:

RealTek PCIe FE Family Controller:

Advanced Properties-

ARP Official - Enabled

Energy Efficient Ethernet - DISABLED - Changed from Enabled

Flow Control - Rx & Tx Enabled

Interrupt Moderation - Enabled

IPv4 Checksum Offload - Rx & Tx Enabled

Large Send Offload v2 (IPv4) - Enabled

Large Send Offload v2 (IPv6) - Enabled

Maximum number of RSS Queues - 4 Queues

Network Address - not present

NS Offload - Enabled

Priority & VLAN - Priority & VLAN Enabled

Receiver Buffers - 512

Receive side scaling - enabled

shutdown wake-on-lan - enabled

speed and duplax - 100 mps full duplex

tcp checksum offload (IPv4) - Rx & Tx Enabled

tcp checksum offload (IPv6) - Rx & Tx Enabled

Transmit Buffers - 128

UDP checksum offload (IPv4) - Rx & Tx Enabled

UDP checksum offload (IPv6) - Rx & Tx Enabled

Wake on Magic Packet - Disabled - changed from enabled

Wake on pattern match - disabled - changed from enabled

WOL & Shutdown Link Speed - 10 Mbps First

Could you please help/advise... 

Cheers

Mike

Mike Dolley

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