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Rebate Issues with DDJ SC1. Impossible to get the rebate!

I understand that Pioneer uses outside company to do rebates but this is ridiculous. My rebate has been "processed" and to be exact:

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Date Received:
| 10-13-2011
|
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Status Detail:
| Your rebate is valid. Please allow up to 30 days to receive your rebate.
|

I contacted rebate company via chat (they don't have a phone number for a reason)In short this is the outcome. I am skipping all the lies/reasons why it hasn't been shipped.

10/14/11 - I was told to wait two more days to receive the shipment - Of course it didn't show

10/18/11 - I was told that it will take additional 30 days to process it - WHY????? ok Im like whatever

11/22/11 - I was told that my situation is "escalated" LOL and it will take up to 10 business days GUESS WHAT???? NOTHING

12/09/11 - I explained again advising them that I have all the requests documented (which I do) and I was told  First the SAME EXACT THING as on 10/18/11 and when I told them that they responded AGAIN THE SAME EXACT AUTO REPLY "situation is "escalated" and it will take up to 10 business days" I answered that i this is the same exact response as i got on 11/22 so the chat person/robot switched it to 15 days

I got plenty of rebates from other companies. example I got Canon's $400 MIR in 4 weeks and the "expected processing time was 8 weeks)

I did ressearch on the company and I noticed that this company is known for doing horrible business practices. I am sure that Pioneer is aware of this situation because it is impossible for them not to know about the problems.

What convinced me to buy S1 was the rebate bag but I feel like this rebate was a big scam.

This post is for everyones information how the company that Pioneer hired works and if you count on the bag/headphones/whatever pioneer is "giving" , dont count on it because you will not get it. It is obvious its a scam. I will be contacting BBB as soon as I am finish with this post.

I am also almost confident that this will never get published on pioneer board because it will tarnish the image of the company. Guess what? It is not my fault that Pioneer do not supervise their contractors or its with them for this scam all along.

shemeck

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I guess im just unlucky. I gave up on this. I already ordered another bag for it...

shemeck 0 votes
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