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[SOLVED] Lost CD and Serial Number of Virtual DJ LE(included in DDJ-Ergo)

Hello, I bought Pioneer DDJ-Ergo 5 months ago but since i formatted my Macbook and I lost the CD of the Virtual DJ LE along with it' serial number I cannot install it again. I talked with Virtual DJ Support and told that I should speak with you to give me the serial number of the Virtual DJ Copy that was included in the box. I do have the serial number of the ERGO since it's written on the bottom of the controller. Also I have already register the ERGO at pioneerdj.com.

So Can you please help me to find the S/N of the Virtual DJ LE copy?

Thank you in advance.

 

Ps. Unfortunately after a few days I still have no answer from the Greek Pioneer Support Team.

Manos Constantinides

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I have an email for @Mucahit. If @Ashwin or @Manos are still needing a serial, please reply to this thread.

Pulse 1 vote
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Can some one help me . I have the same issue.

Your help will be higly appreciated

Ashwin Sachanandani 0 votes
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aynı durum benim içinde geçerli seri numarası nerden alabilirim?

Mücahit Özdoğan 0 votes
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You should have registered the software with Virtual DJ to create an account and be able to retrieve the serial. Unfortunately I don't think we can provide a replacement, but I'll look into it for you.

Pulse 0 votes
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Hi,

I still am helpless, since i lost my laptop along with my installation CD, and i had not registered myself with pioneerdj.com.

 

If any solution please help me.

Ashwin Sachanandani 0 votes
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Hey,

when i bought my Ergo V, i didn't have a laptop yet, so i installed it on my computer. Now, i have a Mac, but unfortunately i can't find the Virtual DJ LE disk! As long as i don't have this disk, i'm not able to use the Ergo on my Mac.. what can i do?

Dennis Massei 0 votes
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Hi

I have my Controller with me, but I lost my software disc and have  a new laptop...

Please someone help me with this... ?

 

thnx

Jean-Baptiste Bockelandt 0 votes
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Hi, I have the same problem with I have my ergo v controller but haven't got the software CD or key code as I have lost it. My ergo v has the serial number on the bottom. My old laptop hard drive broke and I bought a new computer but can't install the software as I don't have it. My email is peteoosullivan267@hotmail.com I would be grateful with help on what I can do about this to install the software on my new computer. Thanks in advance, pete.

Peter osullivan 0 votes
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i too have the same issue i have my unit in front of me and the only disc i have is the drivers the le disc that was given too me was lost in the move and there for i fill im stuck with a unit that wont work. i would be ever so grateful is i could have someone contact me. milestigerfox@gmail.com

miles tigerfox 0 votes
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@Miles > I regret to inform you that Pioneer is no longer able to offer replacement software for users who have misplaced their installation CD. Sorry!

Pulse 0 votes
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