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[CLOSED] Pioneer DDJ-SZ Jog Wheels Not 100% Responsive

Been investigating this problem for a few days now.... When touching the jog wheel on the SZ with a finger tip or lightly with 3 or 4 fingers it does not respond.... It seems also that the jog wheels only detects the initial touch and once the jog wheel starts moving then no matter how much more of you hand you put on it does not respond until you remove you hand and put it back on..... I used to have a SX which had sensitivity controls but I am confused as to why Pioneer have decided that this 'PREMIUM' controller doesn't need them?... I understand that the jog wheels need to be protected against accidental touches which could be a disaster when playing live, but there is a very fine line between safety and performance. There is a new firmware update out for the controller but no fixes included for this.

This is not a hardware issue as both jogs are the same, other people have the same problem.....

What I would like to know is:

1. Can this be fixed in a firmware update so that the user can change the

sensitivity parameter, this would probably have to be done in an advanced

menu.

2. If this is not possible then it needs to be made more responsive in

the firmware.

3. Why did Pioneer decide that the SZ didn't need sensitivity

adjustment like the SX?.

Here are a couple of videos I have made to show

the problem:

http://youtu.be/N7zIj3cUbH0

http://youtu.be/XgKqeiAXbZE

Please can someone from Pioneer reply and confirm that this is a problem and is in the process of being fixed?

 

Thanks.....

keith ross

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Hi all,

I'm from France (sorry for my english) and i got my ddj SZ 7 days ago. Me and another friend in France having the same problem that keith ross talking about.

So we also ask you the same questions like Keith Ross.

Thanks for your reply, it's a real problem for us.

DJTRICE 0 votes
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Can someone from Pioneer please respond, even if its just to confirm that the problem is being looked at??? surely there are moderators?

keith ross 0 votes
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OMG, I have just tried something which is weird. I licked my finger tip and the

jog wheel detects it.... I read something about capacitive touch technology and

moisture... I live in a house with only 1 floor and both bedrooms have 2 walls

that face outside and we have a problem with condensation so I have 2

de-humidifiers running all day to take the condensation out of the air.

If

the room that I have my SZ in has no moisture at all in the air, then maybe this

is effecting the sensitivity in the jog wheel.

This is why a sensitivity

adjustment is absolutely essential due to different climates. If the 'test' SZ

was tested in a room that had moisture in the air then the sensitivity level

will have been set lower than what is needed in a room that has less moisture in

the air. Firmware is set with that sensitivity level......and now we have these

problems. Who decided that the SZ didn't need sensitivity control

knobs?????????????????????

keith ross 0 votes
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I have tried my SZ in another place and I still have an issue..... hope this can be fixed or its back to the store for me :(

keith ross 0 votes
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this can be a huge issue, and potentially a deal breaker. I have mine on pre-order and wondering if i should cancel until pioneer addresses this. I skipped out on the SX due to the mic issues and the issues with touch strip while a track is playing. 

 

Why couldn't' they stick with the same pressure sensing mechanism as the CDJs?

 

Side issue: this stupid forum doesn't allow you to sign up if you use a @gmail account, but does let you sign up with a disposable email address.

 

Harry 0 votes
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Can we have a response from pioneer team please ??? Just a message to tell that you've read this post ... That's a minimum expected for us...

DJTRICE 0 votes
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Pioneer's engineers are continuing to investigate any comments made regarding the sensitivity and we appreciate your patience.

Pulse 0 votes
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