What firmware are you using on the SX2? You can find instructions on checking the version and update files here.
I recently had my DDj sx2 replaced due to led failure, now i am having problems with my replacement unit.
The problem is That everytime i start to DJ the unit works fine for about 10 mins to an Hour, then it just freezes i.e. The leds on the unit freeze, apart from the master output which still produces sound. And this happens everytime without fail.
Then i turn the unit off, close serato, and try to power the unit back up, but the unit doesnt turn on, so then i wait between 10-30 mins for it to start back up.
I have tried every fix possible for example;
I removed all corupt files
Removed itunes library completely and only used a limited amount of songs
Analysed all songs
Tried using brothers brand new laptop with 13gb ram on i7 processor
Im using a Macbook 2010 white model
With 2.53 ghz intel duo core
4gb ram
Running the latest version of serato
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What firmware are you using on the SX2? You can find instructions on checking the version and update files here.
Ive updated it to the latest firmware available
And you say the problem occurs on both computers?
Yh but i was told that could be due to windows 8.1 , what would you reccomend?
No, if the problem exists on two completely different operating systems, it's entirely possible the SX2 is the problem.
Please contact Pioneer technical support for further assistance - they may request it be taken to an authorized service centre for diganostics / repair.