@Cello I agree with you. Feedback would be great.
New firmware coming up or not?
Lots is said all around the forum. And like Gavin said in another closed thread this forum is a valid comunication way Pioneer and their customers. We put down what is happening and which the problems are and moderators here say they take it directly to the engeneers sector. Cool! Is it possible for us to have a feedback from that sector? Is it possible something like "expect a new FW for next week, month or year? A simple word from Pioneer would be great to give us a bit of hope and a light at the end of the tunnel. Did they identify the problems exposed here? Even a simple "hey we confirm that problem exists and we are working on it" or "we couldnt identify that other problem some people are complaining about" would be great. The feeling of being a beta tester goes forever and its really annoying me!
I want to believe in what Gavin said and also want to believe things are taken seriously here and that this is the best channel between Pioneer and their consumers. What we all want (Pioneer and us) is to see everything running smooth and perfect! Nobody here wants to go the wrong way! But a word of feedback would be awesome for who spent a lot of cash on their products...
Post is closed for comments.
Normally, what happens is we say "hey guys, we've got a problem with XYZ - now get about fixing it" and they go to work.
We'll try to improve the feedback from the engineering team and to keep everyone up to speed. Your suggestion has been duly noted.
Hey, that's a good idea! Also with the suggestions: For example I did a treat @ the DJM part of the forum with a lot of nod! I sent it also to the suggestion mail adress but we never get a feedback that someone cares or maybe a litte discussion or feedback for what we are looking for!
Just an idea... ;-)
I was gonna ask the same question.
Guys, for many of the products, software, firmware, hardware ... we can't say anything. Mainly, this is because you guys go apesh!t when we announce a date and then it gets pushed back, but it's also because they spend a lot of time trying to replicate the problem, find the cause of the problem, find the solution for the problem, test the solution to see that it didn't mess something else up. Adding "update users on the status" just piles one more thing on the list that they're trying to tackle, so while it often seems like nothing's happening, you can rest assured that they're toiling away trying to get these things done.