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[CLOSED] cdj 350 + traktor jog wheel issues!!!

hi there i am using the cdj 350's with traktor pro but i am having a lot of trouble with it!! i have the latest firmware and software updates but the jog wheels stop intermittently and wont work again so i have to shut traktor down and reboot!!! also my mac freezes when i go from cd to computer but the mac is brand new and should work fine.  your help would be most appreciated. 

 

DjLee Chappell

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@DjLee > I haven't heard of anyone freezing Traktor or having intermittent control -- are you using a USB hub?  What is the soundcard you're using for your audio output?

Pulse 0 votes
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Hi !

I've also the CDJ 350 plug in USB to the PC (control mode), I use a USB hub of course and the output is directly to the CDJ-350 again (I followed the instruction on Pioneer website to do it). It seams to work fine and after 30-40min of mix (randomly with no apparent reason) the jog wheel stop to work at all. All the other button are still working.

I'm on windows 7, CDJ version 1.06 (latest as I know)

If someone got a solution. I think the only stable way to use traktor is with the traktor audio interface and timecoded CD, too bad I liked the idea of having less hardware to carry and connect.

Luke Mos 0 votes
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@Luke > Is your USB hub powered?

What version of Traktor are you running?

Could you try going through the "Setup Wizard" again to make sure everything is setup correctly and see if it still occurs afterwards? :)

Foster 0 votes
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@Luke > Are you using a powered hub?  Can you try connecting the CDJ directly to the computer instead of using the hub to see if the same thing happens?

Pulse 0 votes
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Hello... I have the same problem. I use Traktor Pro 2 with Mac... sometimes random (but it happen yesterday) the jog wheel "freeze". I cannot control the cue point.

Wait a solution.

Thanks.

Ernesto ErnieDj Serra 0 votes
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Thanks for your replaies, I didn't have the opportunity to test with direct connection to the computer, I'll try this soon. I'll try to power my USB hub if I can found a power supply in my stock of electronic stuff. However I couldn't understand why it would need powered USB as the CDJ-350 have there own power supply anyway.

Luke Mos 0 votes
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@Luke > Some outputs only supply a certain amount of juice to the hub which isn't enough to power the hub as quickly as the situation may necessitate.  

Gavin 0 votes
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i have found that if you make one loop the procedure freeze the jog and is not possible to scratch or simply search a cue point....I have tried some times and the problem happen every time. To solve need to enter in setting procedure / controller and delete and add the cdj350.tsi file...not a good solution!

Ernesto ErnieDj Serra 0 votes
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@Ernesto > What version of Traktor are you running?  What is the version of the firmware on the 350?  What version of drivers do you have installed? 

Pulse 0 votes
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I have same problem as Ernesto(ok my laptop is hp,and i use win 7,but as i can se that does not meter because we have the same problem),all updates are last.I've even downloaded latest trial from NI pages and same problem. dont know what to do,?

And 1 more thing, somtimes music stops going trough mixer and when i move pitch then i can here it again,jog whell in vinyl mode in 90% do not work,as ernesto said.

Updates:

Windows driver pack Ver1.102

CDJ Firmware 1.06

Traktor 2.1.2  R12125

So what to do? hm.....

Help please! :)

Thank you!

dario hudek 0 votes
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Same here, So I just use tccd...maybe when NI or Pioneer gives us HID mode these issues will be resolved.

DonPaco 0 votes
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@DonPaco:

I dont think thats a solution i bought those players 4 alot of money(4 me),and i bought them because they have options to connect to laptop without any external soundcard,so i want them to work as they said.

I could pass 10x cheaper if i bought vestax typhon and it would work. I want some firmware that will solve those problems.

If ,,they,, don't come up with a solution i will replace players or 4 money or 4 cdj 400.

For now i am very dissapointed with them.

dario hudek 0 votes
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I agree with you....but HID mode would be nice.
But my theory is that since, these players are not at the price range of the 2000 or the 900.
we will keep getting cheap solutions.

DonPaco 0 votes
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Many weeks after my first post, I've seen that I'm really not alone with this problem, so I'm interesting to hear people using this configuration with no issues at all.

After testing and testing, I've figured out that when I set some loops like, pressing 2-3 times "beat loop -" then "reloop/exit" and then "in/cue" + "out" to set another manual loop or exemple, it make the problem happens. Sometimes I've to repeat using these two loop function (Loop and Beat loop) to make it happens but it did everytime !

So here is the bug, so for people having the same problem can you test what I've done to figure out if the problem happen to everybody in this way ?

Then for people using CDJ-350 without this problem, can they test this too ? (maybe you're mixing without using loops ou only in a way that it's not bugging the stuff).

Thanks for any help

Luke Mos 0 votes
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Hi guys,

here i am,i ve menaged to ,,use,, 350s with traktor . Only thing you have to do is push latency to maximum,and it will work,it worked for me,BUT(hahahah)it doesent works perfectly i stil have some bugs(like stoping music,and then i move pitch-and all works ,,fine,,,jog not working perfectly,somtimes some buttons on cdj dont work(mappingproblem)) and i still definitly wouldnt go on gig with 350s and laptop.Also the function that you can switch betwen cdj and traktor works perfectly.

Hope that new firmware will solwe those problems and it will work fine.

Hear ya!

 

dario hudek 0 votes
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I have this issue as well!

The Traktor Loosing Contact With Jog Wheel randomly when using Loop Buttons (Standard Midi-mapping) should now be considered an official problem. It is NOT related to your local setup / it is a software-issue between Traktor / Pioneer CDJ-350. Pioneer?

Ole Caspersen 0 votes
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Sure that it's a software/midi mapping issue... due to my music (salsa) i do not need loop very often, but I think that is a serious problem...

Ernesto ErnieDj Serra 0 votes
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FYI I've finally gave up using Traktor with my CDJ-350. I've given back the NI hardware to my friend and now I've switch to MixVibes Cross DJ, it's plenty enough for me right now and the price is over competitive. Hope this problem will be solved if I decide to come back to NI products in the future (assuming I'll still be mixing on CDJ-350).

Luke Mos 0 votes
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Yes, thats great news!

The problem is somehow linked to the VINYL-button. Sometimes when the jog wheel connection is lost I can bring the jog control back by pressing VINYL (from Lit to Unlit or the other way arround - whatever state it is in when the connection is lost). Regards from Ole

Ole Caspersen 0 votes